en

12 June 2017 - 16 June 2017

ISSA Guidelines on Contribution Collection and Compliance

12 June 2017 - 16 June 2017

ISSA Guidelines on Contribution Collection and Compliance

ISSA Guidelines on Contribution Collection and Compliance

Course Information

12 June 2017 - 16 June 2017

English

Turin Centre

Code: A9010322

English

Deadline: 19 May 2017

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This course will focus on the crucial elements of contribution collection and compliance, which are vital to the financial sustainability, extension and viability of a social security system. The ISSA guidelines on contribution collection and compliance respond to a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues, and governance beyond operations. The training will therefore provide an in-depth analysis and understanding of the guidelines, focusing on seven key topics: governance, strategy, operational processes, fraud control, coordination with outside organizations, fostering awareness, and programme maturity and evaluation.

Description

Description

This course will focus on the crucial elements of contribution collection and compliance, which are vital to the financial sustainability, extension and viability of a social security system. The ISSA guidelines on contribution collection and compliance respond to a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues, and governance beyond operations. The training will therefore provide an in-depth analysis and understanding of the guidelines, focusing on seven key topics: governance, strategy, operational processes, fraud control, coordination with outside organizations, fostering awareness, and programme maturity and evaluation.

Target audience

Target audience

This course is designed for social security professionals from ISSA member institutions. In particular, participants should hold positions directly related to the design, implementation or reform of social security systems in the area of contribution collection and compliance.

Language requirements

Language requirements

The workshop will be conducted in English and participants are therefore expected to have a good command of the English language.

How to apply and costs

How to apply and costs

The cost of participating in this course is 2180 EUR (1580 EUR for tuition and 600 EUR for subsistence), excluding international air travel and airport transfers. This is payable in advance by the participant’s sponsoring organization. This covers: tuition fees; the use of training facilities and support services; training materials and books; accommodation and full board at the Centre’s campus; emergency medical care and
insurance.
For information regarding payment, cancellation and refunds, please consult:
http://www.itcilo.org/en/training-offer/how-to-apply

Applicants should complete the online nomination form no later than 12 May 2017, supported by a nomination letter from their sponsoring institution indicating how the participant will be financed.
The nomination form can be found at: http://intranetp.itcilo.org/STF/A9010322/en

Objectives

Objectives

The principal aim of the training course is to enable participants to develop a thorough understanding of the essential principles that promote and support good governance practices. The ISSA Guidelines on Good Governance offers guidance and practical advice to the Board and Management as well as in nine specific areas that are of principal concern to most social security administrators.

Specifically, the objectives of this training course are:

  • To equip participants with knowledge of the international professional standards of the ISSA Guidelines on Good Governance.
  • To develop a firm understanding of the main principles, structures and mechanisms that promote and support good governance practices in key areas of social security administration.
  • To build capacity in ISSA member organizations to improve social security administration by adopting the ISSA Guidelines on Good Governance.
  • To support the participants’ efforts on the corporate application of the good governance guidelines in their own organization.
  • To facilitate the formation of a network of practitioners of the ISSA Guidelines on Good Governance.

Methodology and Programme Design

Methodology and Programme Design

The training course on the ISSA Guidelines on Good Governance is designed for 50 hours of intensive training. The course is structured in three phases:

  • The Pre-training requires 10 hours of self-guided learning on an online platform. Participants will be asked to complete a set of online activities related to the ISSA Guidelines on Good Governance.
  • The On-site training consists of 5-day interactive sessions with ISSA accredited experts supported by the ITC-ILO staff. This phase will be delivered at the ITC-ILO in Turin and will consist of 35 hours of training. An action-oriented, highly participative approach will be used with particular attention to sharing international experiences and adapting these to practical applications. Training methods will combine lectures and discussions, case studies, group work and individual exercises.
  • The Post-training will involve 5 hours of individual work to develop a proposal on how the ISSA Guidelines on Good Governance could be applied in the participant’s organization. A certificate is awarded to the participant based on the satisfactory completion of this post-training assignment.

The training course is organized along the core areas of the ISSA Guidelines on Good Governance:

Principles of governance for the board and management. The course will start with the principal-agent problem in social security administration and how this could be addressed by the principles of transparency, accountability, predictability, participation and dynamism. A generic framework will facilitate an appreciation of internal and external structures and mechanisms that could promote good governance practices.
While the guidelines are written at the board and management levels, the framework enables participants to gain insights on how the governance principles could be applied in their respective areas of responsibility. Guidelines 1-5, 12-13, 16- 21, 22-27, 34-35, and 38-44 will be covered.

Strategic planning and operational risk management. Articulating a strategic plan and risk management strategies are a main responsibility of the board and management. Participants will gain insights on the basic elements in formulating such plans and strategies. Understanding the relationship between strategic planning and operational risk management will enable the participants’ appreciation of the end-to-end, cyclical link of strategy formulation, implementation, performance review and diagnosis. Guidelines 45-53 will be discussed.

Actuarial soundness and the communication between the actuary and the auditor. The financial sustainability of a social security programme is a fundamental governance area. Understanding in plain language the actuarial design of the programme is important as is the communication between the
actuary and the internal auditor. Guidelines 54-61 highlight among other things the importance of timely action on actuarial recommendations and audit findings.

Enforcing the prudent person principle in investment management. For social security organizations that have an investment mandate, the board and management are responsible for ensuring adherence to the prudent person principle in investment management. Guidelines 62-70 offer a reference point to appreciate the main issues when an organization has internal investment units, external fund managers and/or representation on boards of companies.

Prevention and control of corruption and fraud in contributions and benefits. Guidelines 71-72 focus on some structures and mechanisms to address this major concern. Discussions and exchanges on current practices will enable participants to gain insights on strategies and processes to detect, prevent and control corruption and fraud in contributions and benefits.

Service standards for members and beneficiaries. Quality service strengthens institutional credibility and enhances public support, Guidelines 73-75 call for the establishment of quantitative and qualitative standards, benchmarks and procedures to monitor and ensure service quality, and advocate for the seamless linkage between contribution records and benefit entitlements.

Human resource policies: Development, retention and succession. It is incumbent upon the board and management to ensure that institutional policies and practices are able to attract, develop, retain and inspire competent, resilient and high quality human resources. Guidelines 76-82 cover recruitment, selection and promotion policies; performance appraisals; succession planning; and promoting corporate values.

Investment in ICT infrastructure. Board and management concerns on new ICT often arise not from the cost per se but from issues such as the confidence that could be attached on the suitability of the new infrastructure to the needs of the organization, the delivery of promised capacities and services, hidden or indirect costs of maintenance products and services, and so on. Guidelines 83-85 cover some of the key considerations in the evaluation of ICT investment proposals.

ISSA Guidelines

ISSA Guidelines

Guidelines published by the ISSA are professional standards for principal areas of social security administration. They have been developed by world practitioners in the field and constitute the knowledge base for the ISSA Centre for Excellence. The Centre provides technical advice, capacity building and recognition services to ISSA member organizations to support their efforts to work towards good governance, high performance and quality service. This course is organized by the ITC-ILO, an accredited training partner of the ISSA Academy diploma programme.

Resource Persons

Resource Persons

Through its pivotal role in social security management, strong partnerships with other social security institution and comprehensive technical cooperation projects around the world, the ISSA and the ITCILO draw on a worldwide network of social security experts from its own staff, social security institutions, recognized universities and research institutes and senior consultants.

Contact us

spgt@itcilo.org

Tuition cost: 1580

Subsistence cost: 600

Total cost: 2180

 

International Training Centre of the ILO

Viale Maestri del Lavoro, 10
10127 Turin - Italy

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