Administrative solutions for extending coverage: ISSA Guidelines, knowledge-sharing and innovation

Administrative solutions for extending coverage: ISSA Guidelines, knowledge-sharing and innovation

Administrative solutions for extending coverage: ISSA Guidelines, knowledge-sharing and innovation

8–12 June 2020
The course is available in English

This course is part of the ISSA Diploma Programme, which offers high-level training on the ISSA guidelines for social security professionals. ISSA member organizations recognize that enhancing staff skills, nurturing talent, and building competencies are central to building and maintaining a motivated workforce.

The ISSA Guidelines on Administrative Solutions for Extending Coverage help professionals deliver services to groups that are difficult to cover, such as self-employed workers, migrant and domestic workers, and agricultural workers. This course helps participants understand and apply the guidelines to their work.

Join a network of social security practitioners in this highly specialized course.

Key features
Learn differently

The Centre’s training methods include videos and online demos

High-level resources

Learn from ILO specialists, ITCILO trainers, and external lecturers

Three phases

Learning begins at home, continues in the classroom, and ends with an individual report

Personalized training

Each participant completes a final assignment related to their organization

Introduction to the course

This course will focus on the crucial elements of administrative solutions for extending coverage, which are central to the financial sustainability, extension and viability of social security systems. The ISSA Guidelines provide guidance on a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues and governance beyond operations.

Who attends this course?

This course is designed for social security professionals from ISSA member institutions. Participants should hold positions directly related to the design and implementation of administrative solutions for extending the coverage of social security systems.

What topics does this course cover?

This course was designed specifically for social security professionals from ISSA member organizations.

  • Administrative solutions
  • Social security
  • Social protection
What will I learn?

All training materials are organized according to the core sections of the ISSA guidelines.

  • Topics related to registration systems, including how to make them more cost-effective
  • All about collecting contributions and improving compliance
  • How to improve the timeliness, accuracy, and effectiveness of services and benefits
What will I be able to do?

Participants leave this course connected to a global network of professionals.

  • Adhere to specific roles and responsibilities as detailed in the ISSA guidelines
  • Reflect on how the guidelines are applied within your organization, and strengthen where possible
  • Join and interact with a network of ISSA practitioners
Why should I join?

The course consists of 50 total hours of learning, broken up into three phases.

  • The online pre-training phase allows participants to begin gradually and at different paces.
  • Participants are encouraged to share individual, international experiences during the on-site training days.
  • Each participant receives a diploma upon completion of the post-training assignment.

Questions? We have the answers