Building effective labour disputes prevention and resolution systems

Building effective labour dispute prevention and resolution systems
Social Dialogue

Building effective labour disputes prevention and resolution systems

2–6 November 2020
The course is available in English

Grievances and conflicts are an inevitable part of the employment relationship. Effective labour dispute prevention and resolution systems, including conciliation and mediation, resolve disputes before reverting to arbitration. In this course, participants learn how to manage conflict and promote sound labour relations through consensus-based processes.

If you are a professional working on issues related to labour dispute prevention, this is the course for you.

Key features
Learn differently

The Centre’s training methods include dynamic discussions and practical exercises

Learn better

Participants learn from ILO and ITCILO subject matter specialists

Learn together

Participants discuss their ideas and experiences to facilitate knowledge-sharing

Who attends this course?
  • Government officials
  • Dispute resolution agency experts
  • Employers’ and workers’ representatives
  • Industrial relations practitioners
  • ILO and other international organization staff
What topics does this course cover?

This week-long course helps participants deepen their knowledge of prevention and resolution mechanisms for labour disputes.

  • “Labour dispute systems: Guidelines for improved performance,” a publication developed by the ILO and ITCILO
  • Labour dispute resolution systems and existing arrangements and challenges
  • Connections between collective bargaining and dispute resolution
What will I learn?

Participants explore ILO best practices for labour dispute prevention systems.

  • All about the innovations in prevention and outreach
  • Why it is important to ensure high-quality conciliation and mediation processes
  • How to select one of the different types of system governance, on a case-by-case basis
What will I be able to do?

Labour dispute prevention and resolution mechanisms that follow ILO standards are proven to be effective.

  • Liaise with all stakeholders, including labour ministries and dispute resolution agencies
  • Follow recent trends and new developments in the field, and act accordingly
  • Utilize ILO standards and monitor relevant ILO activities
Why should I join?

The Turin Centre is known for its unconventional and highly effective learning methodologies.

  • Senior officials from labour ministries and dispute agencies guide discussions on relevant topics.
  • Interactive sessions, including group exercises, provide space for participants to practice their skills.
  • Learning is designed to build upon the experiences and knowledge of participants.

Questions? We have the answers

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