This course aims to strengthen the capacity of Member States to design and implement effective employment services and labour market programmes for a human-centred recovery from the COVID-19 crisis. It will cover policy approaches and operational tools for effective delivery of employment services, with particular emphasis on innovative and targeted services and labour market programmes. A particular attention will be given to the promotion of transition of youth into employment. The organization and management of employment agencies, and the role of partnerships will be the focus on the last part of the course.
This course is of particular interest to operational managers of public employment services. It also targets officers of ministries in charge of labour and employment, representatives of workers' and employers' organizations, staff of international organizations and other professionals dealing with the design and implementation of employment services and labour market programmes.