Fundamentals of Industrial and Employment Relations

Fundamentals of Industrial and Employment Relations

Fundamentals of Industrial and Employment Relations

4 October–12 November 2021
The course is available in English
Introduction to the course

The e-learning course on the Fundamentals of Industrial and Employment Relations has been designed to expose participants to the key principles and concepts relating to industrial and employment relations. In particular, participants will learn the fundamentals of the international labour standards system, the international legal framework for industrial relations, industrial relations, collective bargaining and labour dispute resolution, tripartite social dialogue and labour law. Participants will have freedom to choose when to access the e-platform of this course and engage in the different learning activities. A tutor will provide guidance on the completion of the assignments and will also facilitate exchanges between participants in a dedicated forum.

Who attends this course?

Government, workers' and employers' representatives; practitioners in the field of industrial and employment relations from the public and private sectors; human resources managers, personnel in human resources departments dealing with industrial and employment relations; labour lawyers; labour administration and labour inspection officials; staff from the ILO and other international organizations; trainers, consultants on labour-related issues. 


On successful completion of the course, participants will be able to: 

  • Describe the ILO key principles and the international labour standards system; 
  • Become familiar with the origins and the evolution of industrial relations; 
  • Reflect on the role of government, employers’ and workers’ organizations in industrial relations; 
  • Describe the functioning of collective bargaining and its implications for the social partners; 
  • Become acquainted with labour dispute systems; 
  • Demonstrate the key concepts relating to tripartite social dialogue and the role of the actors of tripartite social dialogue; 
  • Recognize good practices of industrial relations and/or social dialogue in response to COVID-19.
  • Introduction to the ILO and the international labour standards system; 
  • Introduction to industrial relations; 
  • Collective bargaining; 
  • Labour dispute resolution; 
  • Tripartite social dialogue; 
  • Introduction to labour law.

In addition, live sessions will take place on the following topics: 

  • Collective bargaining machinery
  • Collective bargaining trends
  • Labour dispute resolution
  • Social dialogue: actors, types, levels, scope
  • Good practices of social dialogue in response to COVID-19
Format and methodology

This e-learning course will be held entirely online. It is composed of 6 modules. Each module contains texts, videos, quizzes and/or assignments. Participants can learn from any location, any time of the day or night as the course is delivered through distance learning. Participants will be required to read selected texts, complete quizzes and/or assignments relating to the different modules and make comments on specific issues in a dedicated forum.  

In addition, 5 live sessions will take place during the course. These interactive sessions will focus on key issues (see list of topics in Contents section above). The live sessions will be conducted through video conferencing software (a link with instructions will be provided to participants).

Applications and fees

If you wish to participate in this course, please fill in the online application on the link for applications at the top of this page. The application should be accompanied by a letter from the sponsoring organization committing to cover participation cost. 

Participation cost should be paid in advance by the participant or his/her sponsoring organization. It includes tuition, including access to the e-campus and participation in live sessions. ​​