Turin Talks on tools and strategies for the prevention of disputes in the workplace

Turin Talks on tools and strategies for the prevention of disputes in the workplace

Turin Talks on tools and strategies for the prevention of disputes in the workplace

2–4 June 2020
The course is available in English
Introduction to the course

The interactions between employees and employers within enterprises can be cooperative and harmonious, or characterized by conflict and disruption. Even where relations are generally good, the very nature of employment relations suggests that some conflict is inevitable. Such conflict can, however, be managed within the workplace itself without third-party intervention, even though assistance from third parties may be accessed from time to time on a voluntary basis. Effective conflict management within an enterprise needs to start well before there are signs of discord or disputation. The starting point is the creation of a climate of mutual respect between employees and managers that establishes a firm foundation of trust and cooperation. The growing costs of conflicts and their impact on production processes and employee satisfaction has driven employers and unions to establish new strategies and tools for the prevention of labour disputes in the workplace. During this three-day event, participants will have a unique opportunity to discuss modern processes for preventing conflict in the workplace, share their knowledge and identify how their organizations can be more effective in conflict management.

Who attends this course?

Employers' and workers' representatives, HR managers, conciliators, mediators, conflict management specialists.

Objectives

This Turin Talks will explore tools and strategies for the prevention of labour disputes in the workplace. During this 3-day workshop participants will get acquaintance with successful experiences of prevention of labour disputes and will identify possible ways to improve their approaches in their own organizations.

Why should you join?
  • This unique workshop has been designed with the following principles:
  • The experience is participatory. Every participant is a potential subject matter specialist and can contribute to the workshop;
  • Knowledge is generated, not only received;
  • Real life scenarios are presented and discussed.
More information

Global competition among enterprises, increasing costs of employment disputes, need to avoid disruption of economic activities are among the factors that have influenced the way that conflict is prevented nowadays.

While it is commonly admitted that conflict is inevitable, difference is made by the way conflict is handled.

Indeed, the interactions between employees and employers within enterprises can be cooperative and harmonious, or characterized by conflict and disruption. Even where relations are generally good, the very nature of employment relations suggests that some conflict is inevitable. Such conflict can, however, be managed within the workplace itself without third-party intervention, even though assistance from third parties may be accessed from time to time on a voluntary basis.

Effective conflict management within an enterprise needs to start well before there are signs of discord or disputation. The starting point is the creation of a climate of mutual respect between employees and managers that establishes a firm foundation of trust and cooperation. The growing costs of conflicts and their impact on production processes and employee satisfaction has driven employers and unions to establish new strategies and tools for the prevention of labour disputes in the workplace. This includes but is not limited to: early resolution of conflict, recognition of the role of workers’ representatives, joint design of dispute resolution system and integrated conflict management.

During this three-day event, participants will have a unique opportunity to discuss modern processes for preventing conflict in the workplace, share their knowledge and identify how their organizations can be more effective in conflict management.

Questions? We have the answers