en

10 December 2018 - 14 December 2018

Change management for public sector institutions

10 December 2018 - 14 December 2018

Change management for public sector institutions

Change management for public sector institutions
Deadline for application: 26 November 2018
English
A9011226
Turin Centre
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Course Information

10 December 2018 - 14 December 2018

English

Turin Centre

Code: A9011226

English

Deadline: 26 November 2018

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Description

Description

The efforts required to implement change in public sector institutions are often underestimated, which frequently leads to disappointing results. This course explores the processes and competencies needed for successfully implementing change in public sector institutions (at national and international levels) in response to the evolving needs of the general public, taking into account organizational dynamics and personal behaviours.

Target audience

Target audience

Managers with various functions currently or likely to be faced with the need to implement changes in public sector organizations at national and international levels; human resources personnel.

Objectives

Objectives

The objective of this training is to provide senior and mid-level managers with the methods and tools necessary to successfully lead and manage “change” within their organizations.

Content

Content

The training is based on the “Eight Steps” model for institutional “change” with adaptation into the context of public organizations. The course material and handouts, besides exploring the essential pillars for successful organizational performance, are focused on imparting to the participants the managerial competencies needed for conceptualisation of fundamental and incremental “change” including the associated attitudinal and interpersonal skills.

The workshop contents include the following subjects:

Introduction to management theory and practice:
  • what is management;
  • 7- S organization;
  • balanced score card system;
Analysis of organizational mandate and context:
  • SWOT analysis;
  • establishing the case for “change”;
Formation of the guiding coalition:
  • vision and mission statement;
  • business process analysis;
  • setting performance targets;
Team building and team work:
  •  group exercise on team work;
  •  motivation skills;
  •  communication skills;
  •  innovation and creativity;
  •  problem solving and conflict-management skills;
Implementation of the “change”:
  • short-term wins;
  • monitoring and evaluation;
  • dealing with “change” as a project;
  • institutionalisation of the new “changes” into the organizational culture.

How to apply

How to apply

All open courses are available to interested candidates, particularly those involved in the implementation of public sector reform programmes or development projects funded by the UN, EU and/or multilateral banks as well as bilateral technical assistance programmes which normally have budgetary allocations earmarked for training expenses. 

In order to receive further information on the technical contents of a specific course, please contact: sdp@itcilo.org

Participation in our open courses is processed by filling an on-line application form accompanied by a commitment letter duly signed (with institutional stamp) by the participant’s sponsoring institution.

Contact us

sdp@itcilo.org

Tuition cost: 1600

Subsistence cost: 615

Total cost: 2215

 

International Training Centre of the ILO

Viale Maestri del Lavoro, 10
10127 Turin - Italy

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