en

10 September 2018 - 14 September 2018

Negotiation skills for the world of work

10 September 2018 - 14 September 2018

Negotiation skills for the world of work

Negotiation skills for the world of work
Deadline for application: 27 July 2018
English
A9011108
Turin Centre
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Course Information

10 September 2018 - 14 September 2018

English

Turin Centre

Code: A9011108

Deadline: 27 July 2018

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Description

Description

This course aims to develop participants' knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiation to a negotiation style that allows mutual gains and strengthened relationships among parties and therefore also contributes to better compliance with standards at enterprise or sectoral level.

Target audience

Target audience

The course's target groups are those currently involved or who are expected to be involved, directly or indirectly, in negotiations, whether at enterprise, sectoral/branch or national level.

Objectives

Objectives

The ITCILO courses on negotiation aim to develop participants’ knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiating to a negotiation style that allows mutual gains and strengthened relationships among parties.

Content

Content

• Identifying typical mistakes made by negotiators
• The conflict dynamic
• How conflict develops into a dispute
• Different approaches to dispute resolution
• Outcomes in negotiation
• Different approaches to negotiation
• What positional negotiation looks like
• A problem solving model
• The anatomy of needs based negotiation
• Stages and needs-based negotiation
• The negotiators’ dilemma
• Costs and benefits of different styles of negotiating
• How to maximize joint value and achieve optimum outcomes
• The significance of alternatives to a negotiated agreement
• Reality testing
• How to open up a zone of possible agreement
• The mandating dynamic
• Preparation for negotiation
• Behaviours of effective negotiators
• Working with interests and needs
• Reframing
• Extracting needs
• Finding mutual gains outcomes
• The use of questions
• Generating options and brainstorming
• Managing your own emotion and responding effectively to the emotions of others
• Helping people save face
• Negotiating with difficult people

Language requirements

Language requirements

The workshop will be conducted in English and participants are therefore expected to have a good command of the English language.

How to apply

How to apply

The ILO promotes equality of opportunities and strongly encourages women’s applications.
The cost of participation (2,215 Euros) should be paid in advance by the participant or his/her
sponsoring organisation. Participants will be provided with full board accommodation with private facilities at the ITC/ILO Campus, routine medical care and medical insurance, use of computer and internet facilities.

In order to apply for the course please click on the following link:
http://intranetp.itcilo.org/STF/A9011108/en and fill in the application form that appears.
You will be required to attach a sponsorship letter from the Institution that will cover your course fees and travel. Please note that the deadline to apply is 10 August 2018.

For information regarding payment, cancellation and refunds, please consult:
http://www.itcilo.org/en/training-offer/how-to-apply

You will be required to attach a sponsorship letter from the Institution that will cover your course fees and travel. Please note that the deadline to apply is 10 August 2018. For any doubt or question you would like to
raise you can contact:


Social Protection, Governance and
Tripartism Programme
International Training Centre of the
International Labour Organization
Viale Maestri del Lavoro 10
Turin 10127, Italy
Tel : + 39 0116936917
Email: spgt@itcilo.org

Contact us

spgt@itcilo.org

Costs

Tuition cost: 1600

Subsistence cost: 615

Total cost: 2215

 

International Training Centre of the ILO

Viale Maestri del Lavoro, 10
10127 Turin - Italy

Contact us