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Areas of Expertise

Social protection

Social protection
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ISSA Diploma Programme

People – and their knowledge, experience and ideas – are key to every organization's performance, resilience and dynamism. ISSA member organizations recognize that enhancing staff skills, and nurturing talents and competencies, are central to building and sustaining a motivated and innovative workforce and ensuring a reserve of managerial capacities for the future.

ISSA Guidelines and related training courses

The ISSA Guidelines provide solid ground to develop staff competencies on international professional standards in social security administration.

In collaboration with ITCILO, the ISSA launched the ISSA Diploma Programme which aims to enable ISSA members to gain a holistic understanding of the ISSA Guidelines and use these standards to benchmark their journey to excellence.

The ISSA Diploma Programme for 2018, offers high-level training on the ISSA Guidelines for social security professionals.

The following are the training courses which will run at the ITCILO premises in Turin, Italy, from 18 to 22 June 2018, combining on-line assignments and on-site training on a specific set of ISSA Guidelines. All information can be found with the link of each course.

 

 

ISSA Guidelines on Information and Communication Technology

Information Communication Technology (ICT) is a crucial component of social security systems, contributing to increasing their quality and performance. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011101

English

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Enrolment deadline: 18 May 2018

ISSA Guidelines on Investment of Social Security Funds

Investing social security funds appropriately and responsibly requires a firm grasp of the underlying concepts and principles of investment. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011100

English

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Enrolment deadline: 18 May 2018

ILO/ISSA Guidelines on Actuarial Work for Social Security

This course will focus on the crucial elements of actuarial work in social security, which are central components to the assessment of the financial sustainability of a social security system. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011098

English

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Enrolment deadline: 18 May 2018

ISSA Guidelines on Good Governance

The ISSA Guidelines on Good Governance offer the board and management practical guidance on nine specific areas of major concern: strategic planning; operational risk management; internal audit of operations; actuarial soundness; enforcing the prudent person principle in investment management; prevention and control of corruption and fraud in contributions and benefits; service standards for members and beneficiaries; human resource policies on development, retention and succession; and investments in information and communication technology (ICT) infrastructure. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011097

English

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Enrolment deadline: 18 May 2018

ISSA Guidelines on Administrative Solutions for Coverage Extension

This course will focus on the crucial elements of the administrative solutions for extending coverage, which are central components for the financial sustainability, extension and viability of a social security system. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011096

English

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Enrolment deadline: 18 May 2018

ISSA Guidelines on Service Quality

The course on ISSA Guidelines on Service Quality aims to assist social security institutions to improve service performance in day-to-day actions and business processes. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011095

English

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Enrolment deadline: 18 May 2018

ISSA Guidelines on Contribution Collection and Compliance

This course will focus on the crucial elements of contribution collection and compliance, which are central components to the financial sustainability, extension and viability of a social security system. Read More

18 June 2018 - 22 June 2018

English

Turin Centre

A9011099

English

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Enrolment deadline: 18 May 2018

International Training Centre of the ILO

Viale Maestri del Lavoro, 10
10127 Turin - Italy

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