SERVICES

Delivering quality services for members is one of the key value-added of Employers' and Business Member Organizations. By providing services EBMOs help members-companies to cut transaction costs, optimize regulatory compliance and overall improve their performance, thus contributing to sustainability and growth of business. From the institutional perspective, it is an essential strategy to retain existing members and attract new ones leading to greater representativeness and influence. 

 

GUIDE

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Services 

PPT

Feel free to download our ready-made, customizable presentation on Services:

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VIDEOS

 

CHECKLIST

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs management practices and to make sure you keep on track in each element contributing to the organizations' success 

ADDITIONAL TOOLS

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Services.

  • Have a look on our eLearning module on Services Development. This module proposes a step-by-step approach to developing a services strategy in the Employers' and Business Member Organization. It takes approx. 1h30 to complete the module. The module is available in English, French and Spanish  (free registration in ITCILO e-campus platform is needed to access the e-module).
  • Feel free to download our guide on the Effective Employers' and Business Member Organizations on Services, "An overview of services in the field of industrial relations and human resources management" (published in 2012) 
  • Feel free to download our guide on the Effective Employers' and Business Member Organizations on Services, "A global overview of services in the field of labour law" (published in 2012) 

 

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