Effective contribution collection and compliance is essential to ensure the financial sustainability, adequate coverage and social legitimacy of social security schemes. This course draws on international best-practice guidelines to assess approaches to improve governance and management of contribution collection and enforcing compliance, with particular focus on institutional business processes and the role of ICT. This is one of seven courses run in partnership with the International Social Security Association (ISSA) offered in an innovative e-learning format from 2020.
This highly specialized course enables you to join a virtual global network of social security practitioners flexibly and without needing to travel.
Learning begins at own pace, continues through high-quality, engaging "real time" sessions and ends with an individual assignment
Critical insights from professionals of ISSA member organizations
Information Communication Technology (ICT) is a crucial component of social security systems, contributing to increasing their quality and performance. This E-Learning course is designed to develop the capacities of social protection professionals in the implementation, reform and governance of Information Communication Technology for social security systems. The principal aim will be to impart the skills required to find concrete solutions to social security systems through the use of ICT, focusing on ISSA's guidelines on Information and Communication Technology in two main areas: (1) governance and management, and (2) key technologies.
This course is designed for social security professionals from ISSA member institutions. Participants should hold positions directly related to the design, implementation or reform of a social security system in the area of contribution collection and compliance.
Course learning materials and tuition will be offered online in English. The following requirements are therefore essential to participate in this course:
This course uses the recently updated ISSA Guidelines on Contribution Collection and Compliance as a framework for assessing challenges and identifying innovations.
This new e-learning course is designed specifically for social security professionals from ISSA member organizations.
The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 1 June to 10 July 2020, for an estimated total of 60 learning hours.
The course is broken down into three phases: