Global competition among enterprises, costs of employment disputes, need to avoid disruption of economic activities are among the factors that have influenced the way that conflict is prevented nowadays.
While it is commonly admitted that conflict is inevitable, difference is made by the way conflict is handled, included early resolution of conflict, recognition of the role of workers’ representatives, joint design of dispute resolution system and integrated conflict management.
This Turin Talks will explore tools and strategies for the prevention of labour disputes in the workplace. During these 3 days participants will get acquaintance with successful experience of prevention of labour disputes and will identify possible ways to improve their approaches in their own organization.
The interactions between employees and employers within enterprises can be cooperative and harmonious, or characterized by conflict and disruption. Even where relations are generally good, the very nature of employment relations suggests that some conflict is inevitable. Such conflict can, however, be managed within the workplace itself without third-party intervention, even though assistance from third parties may be accessed from time to time on a voluntary basis. Effective conflict management within an enterprise needs to start well before there are signs of discord or disputation. The starting point is the creation of a climate of mutual respect between employees and managers that establishes a firm foundation of trust and cooperation. The growing costs of conflicts and their impact on production processes and employee satisfaction has driven employers and unions to establish new strategies and tools for the prevention of labour disputes in the workplace. During this three-day event, participants will have a unique opportunity to discuss modern processes for preventing conflict in the workplace, share their knowledge and identify how their organizations can be more effective in conflict management.
Employers' and workers' representatives, HR managers, conciliators, mediators, conflict management specialists.