Leadership and Motivation Skills: Making teams effective

Leadership and Motivation Skills: Making teams effective

Leadership and Motivation Skills: Making teams effective

6–10 décembre 2021
Le cours est disponible en English
Présentation du cours

Success in managing projects, programmes or organisations is almost always associated with the manager's combined managerial and interpersonal skills in managing people and processes. The times when the supervisor could manage by telling his/her staff what to do and subsequently expect to get products out of the assembly line with minimal workers' input towards continuous improvement is over. In today's knowledge-based economies everyday tasks are becoming more complex, workplace conditions are changing, remote management is occupying more space and coordination of teams composed of ever-higher qualified workers is becoming the norm. This is in contrast with the models of the past where the manager was mainly trained to be the workers' supervisor. In this new context, top and middle level managers need to adopt the right attitude and to demonstrate good use of soft skills in order to lead their team effectively. Today, the management of a team requires much more than simply setting production goals and enforcing them through ultimatums. Today's managers need to become more versatile; they need to be good communicators, excellent negotiators, they need to have the capability to motivate their team members and resolve conflicts in real time taking the right decisions. Modern managers have to be able to manage diversity and understand the team members' different backgrounds, cultures, and personalities. In an "effective-team" of today, individuals contribute to the overall success of an organization by developing synergies with other team members in order to achieve the team's objectives and the objectives of the organization as a whole. An "effective-team" is far greater than the sum of its parts. This training aims to upgrade managers' competencies in assembling, developing and coordinating teams that maximize synergies of the staff's talents, competencies and experiences and which sustain the "moral" and "trust" levels necessary to motivate individual team members to invest the utmost of their efforts in the pursuit of achieving the organisation's overall objectives.

Groupes cibles

The course is designed for managers in charge of small to medium size teams, project coordinators, programme managers, chiefs of technical departments, mid and senior level managers as well as managers of NGOs. Participants must be fluent in English and shall have a minimum of one year experience in team work.

Course objectives

The course aims to upgrade the competencies of participants in mobilising and managing effective teams through developing their leadership and motivation styles and through adapting these to the evolving contexts.

Course content
  • Strategies to cope with the organizations challenges in a globalized world
  • Definitions of Management and its main four functions
  • Difference between management and leadership functions
  • Skills needed by managers and leaders and the importance of such skills to achieve organizational objectives challenges
  • Categories of skills: the importance of interpersonal type of skills in everyday business
  • Communication model: components of communication, communication skills, cycle of communication, barriers to communication
  • Conflict management and negotiation skills and techniques
  • Problem solving techniques: type of problems and development types of problems
  • Systematic Approach for problem solving using its six steps : define, quantify, analyze, choose solution, apply , check and review
  • PDCA ( Plan, Do, Check, and Act ) to determine effectiveness of solutions
  • Team building processes
  • Different methods of forming a professional team
  • Teams becoming ineffective: case studies and strategies to deal with them
  • Motivation in achieving results and objectives
  • Theories in motivation and their application in real case situations
  • Ownership to help achieve goals
Course methodology

The course uses a highly-participative delivery methodology, combining interactive subject matter presentations with plenary discussions and individual and group assignments designed to maximise practical application and to optimise learning achievements. Relevant training materials and reference documents are handed out during the course. An  introspective self-assessment on an individual basis is also carried out through the course in order to maximise the opportunities for participants to change. 
The course will be delivered in English by ITCILO’s experts and consultants.