Managing Employment Disputes Effectively in International Organizations

Managing Employment Disputes Effectively in International Organizations

Managing Employment Disputes Effectively in International Organizations


31 janvier–18 février 2022
Le cours est disponible en English

Building on the experience of the three-day classroom training delivered on the ITCILO campus since 2017, we have developed an online version of the course with a view to enhancing the capacity and skills for effectively managing and preventing conflicts within international organizations.

Key features
Expert speakers

Receive guidance from internationally renowned experts in conflict resolution within international organizations

Peer learning 

Share your experience with peers from other international organizations 

Participatory approach

Brainstorm challenges and find solutions to common workplace concerns

Présentation du cours

International organizations are under an obligation to offer their staff fair employment conditions and effective means of employment dispute resolution. This requirement is not only a direct consequence of the immunities enjoyed by international organizations, but also reflects the aspiration of global organizations to attract and retain a talented and diverse workforce by offering a respectful and enabling workplace. The increasing number of employees affected by managerial decisions on the part of international organizations, as well as the growing judicialization of employment disputes, points to the need to improve the ability of international organizations to prevent and manage conflict effectively.

Groupes cibles

All staff involved in conflict prevention and resolution within international organizations, in particular HR and legal professionals and managers.

What topics will this course cover?

The training course will be composed of six virtual sessions of two hours each covering the following topics:

  • Conflict prevention and early resolution
  • Informal conflict resolution services
  • Internal review
  • Harassment and sexual harassment
  • Ethics, internal investigations and disciplinary process
  • Judicial review
What will you learn?

At the end of the training course, participants will be able to:

  • Recognize the importance of effective employment dispute resolution systems in international organizations
  • Understand the guiding principles of effective conflict prevention and management
  • Apply best practices in preventing and managing employment disputes
  • Improve existing dispute management processes, practices and frameworks within organizations

To apply, please fill in the on-line application form available here:

Registration will be confirmed on a first-come-first-served basis, upon receipt of the completed on-line application form and a sponsorship letter from the employing organization regarding the coverage of course fees.

Attendance is limited to 30 participants.

In order to allow participation from as many organizations as possible, a maximum of two persons per organization may be registered.

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