Contribution collection and compliance: ISSA Guidelines, knowledge-sharing and innovation

Contribution collection and compliance: ISSA Guidelines, knowledge-sharing and innovation
Social Protection

Contribution collection and compliance: ISSA Guidelines, knowledge-sharing and innovation

8–12 Giugno 2020
The course is available in English

This course is part of the ISSA Diploma Programme, which offers high-level training on the ISSA guidelines for social security professionals. ISSA member organizations recognize that enhancing staff skills, nurturing talent, and building competencies are central to building and maintaining a motivated workforce.

The ISSA Guidelines on Contribution, Collection, and Compliance help professionals improve voluntary compliance, risk management, and risk control within system frameworks. This course helps participants understand and apply the guidelines to their work.

Join a network of social security practitioners in this highly specialized course.

Key features
CAMPUS LIFE

The green campus with modern training facilities makes a unique space for learning

LEARN DIFFERENTLY

Innovative training methodologies and integrated use of digital learning technology

THREE PHASES

Learning begins at home, continues in the classroom, and ends with an individual report

PEER-TO-PEER ASSESSMENT

Critical insights from professionals of ISSA member organizations

Who attends this course?

The course is designed for social security professionals of ISSA member organizations. Participants should hold positions directly related to the area of contribution collection and compliance.

What topics does this course cover?

This course was designed specifically for social security professionals from ISSA member organizations.

  • Governance and strategy
  • Social security
  • Social protection
What will I learn?

This course uses the ISSA Guidelines on Contribution Collection and Compliance as a framework for assessing challenges and identifying innovations.

  • Governance and strategy: principles, frameworks and organizational structures
  • Compliance risk management: goals, improving voluntary compliance and extending coverage to difficult contribution groups
  • Operational Processes: developing an operation process model; roles and responsibilities
  • ICT environment and tools: introduction to ICT services, importance of E-services for voluntary compliance and benefits of data exchange with other organizations
  • Fraud, evasion and error: role of ICT to detect fraud, evasion and error; benefits of data exchange; co-operation with external organizations
  • Continuous improvement and fostering system maturity: importance of a culture of awareness; concepts of a maturity model and continuous improvement plan
What will I be able to do?
  • Understand core approaches to improving contribution collection and compliance based on international best practice
  • Identify roles and responsibilities of social security professionals in the governance and management of collecting contributions and enforcing compliance
  • Utilise the ISSA Guidelines as a framework for improved efficiency and effectiveness of contributions collection and compliance
  • Develop country-tailored innovations drawing on experience from other countries
Why should I join?

The course consists of 50 total hours of learning, broken up into three phases.

  • The online pre-training phase allows participants to begin gradually and at different paces.
  • Participants are encouraged to share individual, international experiences during the on-site training days.
  • Each participant receives a diploma upon completion of the post-training assignment.
HOW

The course consists of 60 total hours of learning, broken up into three phases.

  • Pre-course (10 hours): Self-guided study through the online eCampus platform. Includes a pre-course assessment
  • Residential week (45 hours): 5-day interactive sessions at the ITCILO in Turin, including developing an individual presentation
  • Post-course assignment (5 hours): Individual assignment applying ISSA Guidelines to the participant’s organisation

Questions? We have the answers

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