Success in managing projects, programmes or organisations is almost always associated with the manager's combined managerial and interpersonal skills in managing people and processes. The times when the supervisor could manage by telling his/her staff what to do and subsequently expect to get products out of the assembly line with minimal workers' input towards continuous improvement is over. In today's knowledge-based economies everyday tasks are becoming more complex, workplace conditions are changing, remote management is occupying more space and coordination of teams composed of ever-higher qualified workers is becoming the norm. This is in contrast with the models of the past where the manager was mainly trained to be the workers' supervisor. In this new context, top and middle level managers need to adopt the right attitude and to demonstrate good use of soft skills in order to lead their team effectively. Today, the management of a team requires much more than simply setting production goals and enforcing them through ultimatums. Today's managers need to become more versatile; they need to be good communicators, excellent negotiators, they need to have the capability to motivate their team members and resolve conflicts in real time taking the right decisions. Modern managers have to be able to manage diversity and understand the team members' different backgrounds, cultures, and personalities. In an "effective-team" of today, individuals contribute to the overall success of an organization by developing synergies with other team members in order to achieve the team's objectives and the objectives of the organization as a whole. An "effective-team" is far greater than the sum of its parts. This training aims to upgrade managers' competencies in assembling, developing and coordinating teams that maximize synergies of the staff's talents, competencies and experiences and which sustain the "moral" and "trust" levels necessary to motivate individual team members to invest the utmost of their efforts in the pursuit of achieving the organisation's overall objectives.
The course is designed for managers in charge of small to medium size teams, project coordinators, programme managers, chiefs of technical departments, mid and senior level managers as well as managers of NGOs. Participants must be fluent in English and shall have a minimum of one year experience in team work.