Knowledge Management for Development Impact
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Online
Knowledge Management for Development Impact
19 Aprile–4 Giugno 2027
Il corso è disponibile in English
Presentazione del corso
Development organizations generate large amounts of data, reports, lessons and experience, yet this knowledge is not always accessible or used. Knowledge Management provides practical approaches for identifying, creating, organizing, sharing and applying knowledge to improve performance and achieve strategic objectives. This programme combines KM foundations with the design and management of Communities of Practice, organizational learning and knowledge continuity. Participants develop a tailored KM strategy for their own context and explore how digital technologies and Artificial Intelligence can support knowledge sharing and collaboration.
Chi si iscrive a questo corso?
The programme is designed for development practitioners in NGOs, UN agencies, governments and donor organizations; knowledge managers, programme officers and learning specialists; community managers and facilitators; policy-makers and advisers; and digital innovation or transformation leads interested in strengthening knowledge use and collaboration.
Course Objectives
- Understand the principles, processes, and benefits of Knowledge Management (KM) in development contexts.
- Apply KM strategies and tools to capture, organize, share, and apply knowledge effectively.
- Design, launch, and sustain Communities of Practice (CoPs) as a core KM approach.
- Foster organizational learning and continuity to strengthen institutional memory and adaptability.
- Assess the success and impact of KM initiatives and CoPs using both quantitative and qualitative methods.
- Leverage digital and AI-driven solutions to enhance knowledge sharing, personalization, and collaboration.
- Build resilient, sustainable KM practices and CoPs that contribute to long-term development impact.
How will I learn?
Course methodology
The course combines self-guided study with weekly webinars, collaborative exercises in a learner group, and written assignments supported by coaching. It is delivered through distance learning and deployed on the ITCILO e-campus. Each week, you will engage with online learning materials and complete a practical assignment based on your own project, receiving feedback and guidance from your coach. You will also have access to optional material on Artificial Intelligence to progressively strengthen your skills.
Expect to invest approximately eight to ten hours per week, for a total of at least 60 hours.
Why should I join?
The course equips you with the foundations and tools needed to transform knowledge into action — from capturing lessons learned to building Communities of Practice that drive innovation and engagement. You will learn alongside peers from across sectors, gaining practical skills and insights you can directly apply in your own projects and organization.
What certification will I get as a successful candidate?
On successful completion of the programme requirements, you will be awarded a Certificate of Achievement
This certificate shows that you have fulfilled all assignments, knowledge tests and other prerequisites to a minimum standard.
The complete effort amounts to at least 60 hours of learning
The certificate is an electronic certificate which is protected by block-chain technology and can be displayed on social media.
