Academy on Social Dialogue and Industrial Relations

E-Academy on Social Dialogue and Industrial Relations

Academy on Social Dialogue and Industrial Relations

4–21 Dicembre 2023
Il corso è disponibile in English, العربية (مذكرة معلومات)
Key features

The campus offers modern training facilities that make a unique space for learning


Innovative training methodologies and integrated use of digital learning technology


The Centre’s training methods include a participatory approach to adult learning


Learn from ILO specialists, ITCILO trainers and recognized international experts

Presentazione del corso

Social dialogue is defined by the ILO to include all types of negotiation, consultation or simply exchange of information between, or among, representatives of governments, employers and workers, on issues of common interest relating to economic and social policy. It can exist as a tripartite process, with the government as an official party to the dialogue or it may consist of bipartite relations only between employers or their organizations and trade unions (or workers' representatives at the level of the undertakings).

Social dialogue is both a means to achieve decent work by strengthening democratic decision-making and an end in itself. Although social dialogue practices may differ from country to country, freedom of association and the effective recognition of the right to collective bargaining constitute both key prerequisites to effective social dialogue, and fundamental human rights. T

he main aim of social dialogue is to improve the quality of decisions and policies through the involvement of the main stakeholders in the world of work, notably employers, workers and their representatives. Successful social dialogue institutions and processes have the potential to resolve important economic and social issues, deal with crises -such as COVID-19- encourage good governance and social peace, reduce inequality and promote growth. Social dialogue may take different forms. At national level as well as other levels tripartite dialogue allows government, business and employers and workers and their representatives, to seek solutions on issues of common interest, as equal and independent partners. Collective bargaining allows an employer, or a group of employers, on the one hand, and one or more workers' organizations on the other, to jointly determine working conditions and terms of employment, regulate relations between employers and workers, and/or regulate relations between employers or their organizations and workers' organizations. This unique and distinct form of social dialogue plays a key role in the governance of the labour market. Collective bargaining can takes place at many levels (international, national, sectoral, enterprise or territorial level). At the enterprise level, the interaction between workers' representatives can also take place through workplace cooperation. Workplace cooperation is understood as consultation and cooperation between employers and workers on matters of mutual concern not within the scope of collective bargaining machinery. For example, safety and health committees can play an important role at the workplace. In addition, jointly designed grievance mechanisms can also play a key role in preventing the escalation of conflict and promoting a climate of mutual understanding in the workplace.

Chi si iscrive a questo corso?

Government representatives and public officers - Representatives from trade unions and employers' organizations - Other actors from the public and private sector, and the civil society - Staff from the ILO and other international organizations

What will I learn
  • Social dialogue and industrial relations and international labour standards related to them
  • The role of tripartite institutions
  • Social dialogue and policy making
  • Collective bargaining and its promotion
  • Workplace cooperation
  • Prevention of labour disputes
  • Access to labour justice
  • A full exploration of the challenges affecting social dialogue and industrial relations over the world
Course Structure

The Academy will consist of three interconnected phases. The programme will start with a one on-line phase. It will be followed by a one-week face-to-face programme at the International Training Centre of the ILO in Turin, Italy and then by an additional week on line

In order to receive the Academy certification, participants need to complete alll phases of the programme.

On-line phase: 4-8 December 2023

During the first on-line phase of the Academy, participants will participate in:

  • Self-guided learning modules on essential aspects of social dialogue
  • Recorded sessions on social dialogue and industrial relations

Face to face in Turin: 11-15 December 2023

During the five days face-to-face phase of the Academy in Turin, participants will participate in training sessions that aim at better grasping all the different facets of social dialogue and industrial relations.

On-line phase: 18 – 21 December 2023

During the final on-line phase of the Academy, participants will continue their learning journey by participating in:

  • Recorded sessions on social dialogue and industrial relations
  • Exchange on the community of practice
  • Start developing their post course work

The workshop will be conducted in English and Arabic. Participants are therefore expected to have a good command of the English or Arabic language.


The cost of participation is 2,490 Euros (EUR 1,855 tuition and EUR 635 subsistence) and should be paid in advance by the participant or his/her sponsoring organization. Participants will be provided with full board accommodation with private facilities at the ITCILO Campus, routine medical care and medical insurance, use of computer and internet facilities.

For information regarding payment, cancellation and refunds, please consult:

In order to apply for the course please click on the following link: and fill in the application form that appears.

You will be required to attach a sponsorship letter from the Institution that will cover your course fees and travel. Please note that the deadline to apply is 13 November 2023


Successful participants will receive ITCILO Certificate of Achievement or Participation

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