Conciliation/Mediation of labour disputes

Conciliation/Mediation of labour disputes

Conciliation/Mediation of labour disputes

1 June–10 July 2020
The course is available in English

With recent changes in the global labour market affecting traditional dispute-resolution methods, there is growing recognition of the value of effective consensus-based methods for settling disputes. In this context, conciliation/mediation plays an important role, enabling employers, employees and their representative organizations, including trade unions, to agree on solutions to common problems at different levels in the workplace. Agreements reached through conciliation/mediation usually benefit all parties involved. With the intention of strengthening the position of conciliators/mediators within the bargaining process, while fostering the application of core ILO principles and standards, this course aims to develop and improve the competencies of conciliators/ mediators, and provide certification of their skills.

Introduction to the course

With recent changes in the global labour market affecting traditional dispute-resolution methods, there is growing recognition of the value of effective consensus-based methods for settling disputes. In this context, conciliation/mediation plays an important role, enabling employers, employees and their representative organizations, including trade unions, to agree on solutions to common problems at different levels in the workplace. Agreements reached through conciliation/mediation usually benefit all parties involved. With the intention of strengthening the position of conciliators/mediators within the bargaining process, while fostering the application of core ILO principles and standards, this course aims to develop and improve the competencies of conciliators/ mediators, and provide certification of their skills.

Who attends this course?

Staff of labour disputes agencies; ministry of labour staff involved in dispute prevention and resolution; employers' and workers' representatives; industrial relations experts and practitioners; labour lawyers

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