Diploma in Industrial and Employment Relations

Diploma in Industrial and Employment Relations

Diploma in Industrial and Employment Relations

15 March–21 May 2021
The course is available in English
Introduction to the course

The Diploma in Industrial and Employment Relations will provide a sound foundation in theory, principles and practice for all those whose careers require knowledge of and skills in industrial and employment relations. It will enable participants to apply multidisciplinary knowledge to decision-making in the field of industrial and employment relations; represent employers or workers in industrial-relations activities, including the negotiation and administration of collective agreements and conciliation/mediation procedures; and advise government, employers' and workers' representatives on industrial and employment-relations issues. It will expose participants to various industrial and employment-relations systems and practices. It is relevant to participants from both developing and developed countries, who will have opportunity to share their different experiences. On passing the examinations, participants will earn the Diploma in Industrial and Employment Relations awarded by the ITCILO.

Who attends this course?

Government, workers' and employers' representatives; practitioners in the field of industrial and employment relations from the public and private sectors; human resources managers, personnel in human resources departments dealing with industrial and employment relations; labour lawyers; labour administration and labour inspection officials; staff from the ILO and other international organizations; trainers, consultants and graduate students.


On successful completion of the Diploma in Industrial and Employment Relations, participants will be able to: reflect upon theoretical approaches and analyse their application to achieve effective industrial and employment relations strategies; represent employers or workers in industrial relations, including negotiation, interpretation, and administration of collective agreements and conciliation/ mediation procedures; apply tools and methodologies for effective labour-management relations at different levels of the economy from enterprise to the national and international level; advise government, employers’ and workers’ representatives on industrial and employment relations issues. apply multi-disciplinary knowledge to industrial relations-related decision making; describe the industrial and employment relations systems with a comparative approach.


Industrial relations and employment relations: scope and definitions • Varieties of industrial relations in Europe • ILO standard-setting system • International legal framework for industrial relations • ILO policies and tools for the promotion of social rights • Introduction to fundamental principles and rights at work • Social dialogue and tripartism • International legal framework for tripartite social dialogue • National institutions of tripartite social dialogue • Selected outcomes of social dialogue • Collective bargaining; collective bargaining machinery; administration and implementation of collective agreements • Trends in collective bargaining • Labour dispute resolution • Key principles for an effective labour dispute resolution system • Negotiation theory and practice • Conciliation/mediation of labour disputes: theory and practice • Labour relations in the Public Service • International legal framework for gender equality • Gender and collective bargaining • Gender equality and social dialogue • Trade Unions and Employers’ Organizations • Non-discrimination in employment • Child labour • Forced labour • Social dialogue and employment policies • Social dialogue and wages • Social dialogue and TVET/skills development • Fair and effective governance of labour migration • Negotiation of a bilateral labour agreement • Industrial relations and the economy • Grievance handling • Industrial relations trends in Asia • Industrial relations trends in Southern and East Africa • Labour administration/labour administration and industrial relations • Labour inspection • Occupational safety and health; Private workplace compliance initiatives: the case of Betterwork • The employment relationship • Non-standard forms of employment • Employment protection legislation • Transition from informal to formal economy • Tripartite Declaration of Principles concerning MNES and Social Policy • Conducive environment for enterprise development • Global framework agreements • Global supply chains • Social protection • Domestic work • Violence and harassment in the world of work • Social and solidarity economy • Introduction to green economy • National/enterprise-level strategies to promote workplace cooperation • Varieties of capitalism • Labour market analysis • Labour market institutions • Minimum wage and productivity • Key principles of economics for industrial relations • Economic aspects of wage negotiation: productivity as a key factor • Management of a corporate crisis • Negotiated arrangements to increase productivity • Market environments and their effects on industrial relations • Strategic human resources management • Recruitment and selection • Reward practices • Employee involvement and participation • Work and well-being 

Format and methodology

The Diploma in Industrial and Employment Relations will be entirely held on a distance-learning mode. Classes will be held online.

A participatory approach combining presentations by international experts, discussions, exercises, case studies and group work will be adopted throughout the course.​

Applications and fees

If you wish to participate in this course, please fill in the online application on the link for applications at the top of this page. The application should be accompanied by a letter from the sponsoring organization committing to cover participation cost.  

Participation cost should be paid in advance by the participant or his/her sponsoring organization. 

Questions? We have the answers