E-Learning on Good Governance
Introduction to the course
The recently updated ISSA Guidelines on Good Governance provide board members and managers with practical guidance in nine areas of major concern: strategic planning; operational risk management; internal auditing of operations; actuarial soundness; enforcement of the prudent-person principle in investment management; prevention and control of corruption and fraud in contributions and benefits; service standards for members and beneficiaries; human-resource policies on development, retention and succession; and investment in ICT infrastructure. The training will provide an in-depth analysis and understanding of the ISSA Guidelines.
Who attends this course?
The course is designed for social security professionals of ISSA member organizations. Participants should hold positions that involve decision-making directly or in an advisory capacity and application of the ISSA Guidelines on Good Governance. Course learning materials and tuition will be offered online in English. The following requirements are therefore essential for participation in this course: the ability to access and use a computer with an internet connection; a working knowledge of written English.
What will I learn?
This course uses the recently updated ISSA Guidelines on Good Governance as a framework for assessing challenges and identifying innovations.
- Principles for the board and management: principles, frameworks, structures, challenges and response
- Strategic planning and operational risk management: definitions and understanding of risk management activities; monitoring of internal and external events affecting social security institutions
- Actuarial soundness and internal audit: understanding actuarial measures and valuations; actuarial sustainability and investment benchmarks
- Investment management: key principles; main concepts of liquidity, risks, necessary diligence and aligning incentives; valuation of investment portfolio and measures for asset safekeeping
- Corruption and fraud in contributions and benefits: prevention and control; effectively governing rights and obligations of members and beneficiaries
- Service standards for members and beneficiaries: why service standards are relevant; how to improve service quality and key parameters
- Human resources policies: development, retention and succession; improving HR policies, defining a performance appraisal system; key components and limitations
- Investment in ICT infrastructure: evaluation of new investment proposals; ex-post evaluation and infrastructure maintenance.
What will I be able to do?
- Understand core approaches to promoting and supporting good governance practices based on international best practice
- Identify roles and responsibilities of social security professionals in ensuring good governance
- Utilise the ISSA Guidelines as a framework for improved governance within national social security institutions
- Develop country-tailored innovations drawing on experience from other countries.
Why should I join?
- ISSA-accredited experts with decades of international experience in social security administration
- Join and interact online with a global network of professionals from other ISSA member organizations to share learning and best practices
- This new e-learning course consists of a blend of online resources on good practices and case studies, “real time” interactive sessions led by highly experienced trainers, individual and collaborative group exercises using our eCampus platform
- Successful candidates receive an ITCILO Certificate of Achievement
How?
The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 2 May – 10 June 2022, for an estimated total of 60 learning hours. The course is broken down into three phases.
- Pre-course learning: Flexible (asynchronous) self-guided online learning on eCampus and an end of phase assessment.
- “Real time” learning: Live interactive sessions and engaging video presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and online technical forums on eCampus.
- End of course assignment: Individual assignment applying ISSA Guidelines to the participants organization. Participants who successfully complete all assessments and the final assignment will receive a Certificate of Achievement.
