TSD Tracer Study

 
Report Brief
Tracer Study for Evaluating the Effectiveness of the ITCILO Masters Programmes
2024
Photo by Egor Komarov on Unsplash
Background

 

  • During a TSD portfolio analysis process that took place in 2024, a follow-up survey of the Masters Programmes student cohort 2021- 2022 was conducted. More than 70% of all respondents flagged their willingness to participate in tracer studies as part of a more systematic follow-up evaluation exercise. This result demonstrated a strong willingness from the TSD alumni to positively contribute in the foreseen student-centered, data-driven TSD quality assurance process.
  • This Tracer Study marked an important step in the ongoing evaluation and quality assurance enhancement plan. Conducting a tracer study for the Masters programmes is a comprehensive way to evaluate its effectiveness at the outcomes level.
  • The purpose of the tracer study was to assess the effectiveness of the Masters programmes in facilitating the career development and success of its graduates, and to emphasize the need to understand alumni experiences, employment outcomes, and perceptions of the programmes’ strengths and areas for improvement.
  • The study focused on graduates of the 2021-2022 and the 2022-2023 cohorts of the Masters programmes as well as a sample for the 2023-2024 cohort, and utilized a mixed-method approach, including quantitative surveys and qualitative interviews with alumni and current students. The data collection focused on employment outcomes, skills application, satisfaction levels, and specific feedback on the curriculum and programme delivery.
Findings

 

Alumni Employment and Career Advancement: The tracer study showed that most TSD alumni were employed in fields closely related to their studies, with many reporting concrete career progression after graduation. Alumni described gaining greater professional visibility, increased responsibility in their roles, and improved performance in recruitment processes. In several cases, the Masters qualification contributed directly to promotions, job transitions, or expanded mandates within national administrations, international organizations, academia, and the private sector.

 

I should have started the programme at an earlier age because I think it would have been a footstep in terms of accelerating my career.

Molebogeng Matlhodi Moleke (South Africa)
Master in Industrial and Employment Relations (2023-2024)

 

Satisfaction Levels: Overall satisfaction with the TSD Masters Programmes was high, with the majority of alumni indicating that the programmes met or exceeded their initial expectations. Graduates particularly valued the academic rigor, the expertise of lecturers and practitioners, and the balance between theory and practice. At the same time, feedback pointed to manageable areas for improvement, including workload intensity during certain phases and the desire for a broader range of case studies and perspectives.

 

The quality of the professors and the tutors surprised me most about the Master Programme. They really help you understand every topic in the best way possible, and the tutoring was just top-notch.

Amira Ben Mannai (Tunisia)
Master in Social Innovation for Sustainable Development (2022-2023)

 

Skills and Competencies: Alumni consistently highlighted the development of analytical and critical thinking skills, policy analysis, project design and management, and sector-specific technical competencies. Many reported applying these skills directly in their professional contexts, such as drafting policies, managing projects, advising decision-makers, or contributing to research and teaching. The ability to translate theory into practice emerged as a key outcome of the programmes.

 

Stakeholder Analysis is something that was huge during the Master programme and it's something that I use in my day to day work, and project management was for me a major takeaway from the Master right from project design to monitoring and evaluation and implementation

Joseph Edoka Odu (Nigeria)
Master in Management of Development (2021-2022)

 

Curriculum and Delivery: Feedback suggested the need for clearer preliminary information on workload and learning expectations, particularly for working professionals. Alumni also emphasized the importance of consistent attendance to strengthen group cohesion and learning dynamics. There was a recurring call to diversify lecture content and case studies beyond EU and US contexts, as well as interest in extending the face-to-face phase to allow deeper engagement with course material.

 

The African and the Asian trade rules are not often highlighted in the programme. So if you could bring someone to talk about the Africa Continental free trade area or the trade area within Asia and the Middle East, that would really complement the programme a lot however, it's quite wonderful as it stands now.

Simon Madjie (Ghana)
Master of Laws in International Trade Law (2022-2023)

 

Communication and Networking: Alumni reported that both formal and informal interactions with peers were a significant added value of the Masters experience. Networking across disciplines, regions, and professional backgrounds was seen as beneficial for learning and career development. Many graduates recommended expanding opportunities for interaction among participants from different TSD Masters programmes to further strengthen cross-disciplinary exchange and professional networks.

 

It's a very rich experience if you look at it holistically. It's the technical aspects of public procurement, it's the Intercultural dialogue, it's the communication, it's the networking, it is a comprehensive package and this is one of the strengths of this programme.

Hady Agina (Egypt)
Master in Public Procurement for Sustainable Development (2023-2024)

 

Innovative Teaching Methods: The study highlighted growing interest among alumni in exploring more innovative teaching and assessment approaches. Suggestions included moving beyond traditional examination formats, increasing practice-based and project-oriented learning, and experimenting with digital tools, including artificial intelligence where relevant. These innovations were seen as ways to better reflect the evolving professional environments graduates operate in and to support applied learning.

Conclusions

 

  • The tracer study confirmed that the TSD Masters Programmes had a strong positive impact on graduates’ careers and professional development. Alumni reported high levels of satisfaction, with 90% indicating that the programmes met or exceeded their expectations. Many graduates have advanced to higher positions or moved into roles better aligned with their career goals, attributing these achievements to the knowledge and skills gained during their studies.
  • The findings also highlighted the relevance and practical applicability of the curriculum, with around 85% of respondents applying newly acquired knowledge in their professional or academic work. Study tours, field visits, and hands-on learning experiences were particularly valued, as they effectively complement theoretical learning. In addition, the international and multicultural learning environment was widely appreciated for enhancing peer exchange, networking, and global perspectives.
  • While overall feedback was highly positive, the study identified areas for improvement, including the need for more efficient administrative processes, expanded networking opportunities, increased practical exercises, and better coordination of lecture content.
  • Case studies and interviews further illustrated the diverse and tangible ways in which the programmes have benefited graduates, reinforcing the overall conclusion that TSD Masters Programmes are effective, relevant, and impactful.
Recommendations

To enhance the richness of learning experiences, it is recommended to increase the diversity of resource persons. Inviting professionals and academics from various cultural, professional, and geographical backgrounds can provide students with a broader range of perspectives and insights, fostering a more inclusive and comprehensive learning environment.

Diversify the contexts of lecture delivery and case studies to include examples from regions outside the EU and the US. This will provide students with a more global perspective and better prepare them for international careers.

Implement regular satisfaction assessments after each module to capture students' immediate reactions to the content, delivery, and applicability of the lessons. This feedback mechanism will ensure continuous improvement and address any issues promptly, enhancing the overall educational experience.

Facilitate both formal and informal communication opportunities between participants of different Masters programmes offered by the ITCILO. This can help build a stronger network, encourage knowledge sharing, and create a more cohesive learning community.

Provide more detailed preliminary information regarding workload expectations and the stay in Italy. Clearer guidelines and expectations can help students better prepare for the demands of the programme, reducing stress and improving their overall experience.

Ensure that readings and materials are readily accessible and up-to-date on eCampus. This will streamline the learning process, making it easier for students to access necessary resources and stay engaged with the course content. Additionally, look in to making some physical readings available on Campus and accessible to students during the residential phase.

Implement stricter attendance controls to ensure group cohesion and maximize the learning experience. Consistent attendance is crucial for maintaining group dynamics and ensuring that all students can benefit fully from the programme.

Plan sessions in a way that ensures coherence and continuity of content provided by different lecturers. This will help prevent overlapping information and ensure a more structured and logical progression of topics throughout the programme.

Consider extending the face-to-face phase of the Masters programmes. A longer in-person component can enhance learning outcomes by providing more opportunities for direct interaction, hands-on activities, and networking.

Introduce a kick-off course to ensure that all students have a basic level of technical knowledge and to agree on consistent terminology. This will help bridge any knowledge gaps and ensure that participants from diverse backgrounds are on the same page from the start.

Explore the introduction and deployment of artificial intelligence in relevant aspects of the programmes. AI can enhance learning experiences, provide personalized support, and streamline administrative processes. Investigate and implement innovative teaching and knowledge assessment methods beyond traditional approaches. This could include more interactive and experiential learning techniques, which can improve student engagement and learning outcomes.

 
Tracer Study for Evaluating the Effectiveness of the ITCILO Masters Programmes