For organizational development to thrive in the public and development sectors, transformation must begin with people. The same applies to digital transformation: individual staff must first build their own digital confidence and fluency before organizations as a whole can evolve. Transformation cannot be imposed from the top down alone; it depends on a bottom-up process in which staff strengthen their ability to use digital and AI-powered tools in their daily work and gradually translate these skills into improved workflows, processes, collaboration, and service delivery across their organizations. This course is grounded in a Theory of Change that connects individual learning to organizational development. As staff gain practical digital skills and AI literacy - while also strengthening soft skills that are critical for the digital workplace, such as focus and attention management, adaptability to new tools, critical digital thinking, and effective virtual collaboration - they become able to work more efficiently, manage complexity with confidence, and guide or support their teams toward smarter, more effective practices in a digital work environment. When these new approaches are adopted across teams, units, and departments, organizations are better equipped to embrace digital transformation, streamline processes, and deliver programmes with greater impact.