Jobs and Skills in the Era of Digitalization and AI
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Online
Jobs and Skills in the Era of Digitalization and AI
26 October–20 November 2026
The course is available in English
Key features
ILO diagnostic tools
Learn to apply ILO diagnostic tools to measure digital employment and pinpoint priority policy areas
Sector-specific AI impacts
Explore sector-specific AI impacts across manufacturing, healthcare, agriculture, construction and ICT through real country examples
ILO and ITCILO experts
Engage weekly with ILO and ITCILO experts through live webinars alongside a global peer network
Introduction to the course
Digital technologies, and artificial intelligence (AI) in particular, are reshaping economies and labour markets at unprecedented speed. New business models are emerging, sectors are being redefined, and traditional jobs and trades are evolving, while deep digital divides risk widening inequality and exclusion between and within countries. This online course helps employment and skills professionals make sense of these shifts and turn them into action.
Participants gain the knowledge and practical tools to assess how digitalization and AI are affecting jobs, skills, and labour markets, and to design evidence-based employment policies in response. The course draws on ILO diagnostic tools to measure the scale and nature of digital employment and shows how to translate these insights into practice - from modernizing public employment services to redesigning technical and vocational education and training (TVET) curricula for an AI-augmented economy.
Delivered over four weeks through the ITCILO eCampus platform, the course combines online learning materials with live webinars led by ILO and partner experts, offering a flexible, internationally focused introduction to employment policy, digital transformation, decent work and inclusive labour markets.
Who attends this course?
- Senior government officials from ministries of employment, labour, economy, finance and planning, and related line ministries
- Representatives of workers' and employers' organizations, and public employment service (PES) staff
- TVET instructors and curriculum developers, and technical experts and staff from development partners working on employment, labour market and skills policy.
Learning objectives
After this course, participants will be able to:
- Analyse global trends in digitalization, AI and platform work, and their implications for jobs, skills and labour markets
- Apply ILO diagnostic tools to measure the scale and nature of digital employment and identify priority policy areas
- Design evidence-based employment and skills policies that respond to AI-driven labour market change
- Modernize public employment services and redesign TVET curricula for AI-augmented skills delivery
- Develop strategies to promote fairer, more inclusive labour markets in the platform economy
Course content
Module 1: Employment trends and the rise of digitalization and artificial intelligence
An overview of global digitalization and AI trends and their impact on labour markets, including how AI is transforming tasks through automation, augmentation and the creation of new tasks, and the policy and regulatory approaches relevant to these changes.
Module 2: Employment diagnostics and identifying the effects of digitalization on the labour market
Techniques and methodologies for measuring the incidence and quality of digital employment, estimating job creation potential, and identifying decent work deficits to support evidence-based policymaking.
Module 3: Emerging skills and industry transformation in the digital economy
How digitalization is reshaping skills demand and occupational profiles across sectors such as automotive, construction, manufacturing, hospitality, healthcare, agriculture and ICT, including the identification of human-essential skills and emerging hybrid roles.
Module 4: Digitalizing employment and skills delivery: public employment services and TVET curriculu
How digitalization is transforming public employment services (PES) and how TVET curricula can be redesigned for AI-augmented learning, including curriculum integration models, hands-on AI tools by trade, and competency-based assessment, illustrated with country examples.
Module 5: Platform economy, digital divides, and inclusion
The growth of the platform economy and its implications for job quality, informality and workers’ rights, the digital divides affecting access to technology and decent work, and strategies for fairer, more inclusive labour markets.
Why choose this course
- Participants learn to apply ILO diagnostic tools to measure digital employment and design evidence-based employment and skills policies for an AI-driven labour market
- The course translates global trends into practical action, from modernizing public employment services to redesigning TVET curricula for AI-augmented learning
- Sector-specific case studies — spanning manufacturing, healthcare, agriculture, construction and ICT — show how digitalization plays out differently across industries
- Live webinars connect participants directly with ILO and partner experts and with a global network of employment and skills professionals from over 30 countries
Methodology
This online course is delivered through the ITCILO eCampus platform by ILO specialists, international experts and ITCILO facilitators. Over four weeks, five modules combine self-paced online materials with one live webinar per module for discussion and debate with experts and peers, plus learning activities to reinforce key concepts. Modules open on a weekly basis, following a learner-centred approach designed to keep participants engaged through interactive methods. A certificate of participation is issued to those who meet the required participation and activity-completion criteria.
Certification
Participants who meet the required participation frequency and complete the course activities receive an ITCILO Certificate of Participation, recognizing the knowledge and skills gained across the four-week programme.
