Hear directly from experts and participants on what it takes to prevent, manage and resolve employment disputes in international organizations.

This training is organised in cooperation with the ILO GOVLAB Branch — Social Dialogue, Labour Relations, and Governance, bringing ILO expertise in labour governance and dispute resolution directly into the course.

The workshop is structured around three core themes, with each day dedicated to a key dimension of managing employment disputes effectively in international organizations.

Day 1 – Making informal resolution count

Exploring how informal mechanisms can prevent escalation, resolve conflict early and foster a respectful workplace culture.

Day 2 – Getting decisions right – and reviewing them well

Strengthening administrative decision-making and internal review processes to ensure fairness, transparency and consistency with applicable legal frameworks.

Day 3 – Addressing staff conduct issues

Designing and implementing sound approaches to prevention, investigation and disciplinary action, grounded in due process and proportionality.

Together, these three pillars provide participants with a comprehensive and practical framework for preventing, managing and resolving employment disputes within international organizations.

By the end of the training, participants will be able to:

• Identify and apply the core principles that underpin effective conflict prevention and dispute
• Integrate best practices into decision-making and day-to-day management of employment disputes in international organizations
• Assess and strengthen internal processes, policies and institutional frameworks to promote trust, fairness and consistency

• Practice-oriented learning — A focused, three-day format built around real institutional challenges in conflict prevention, decision-making and staff conduct.
• Cross-functional relevance — Designed for HR, legal, and management professionals working across different international organizations, enabling cross-institutional learning.
• Strengthen institutional frameworks — Leave with practical tools to assess and improve your own organization's dispute prevention, review and disciplinary processes.
• Turin campus experience — Full-board residential format at the ITCILO campus, with a free Geneva–Turin shuttle service for added convenience.

The course fee includes full board accommodation at the ITCILO campus in Turin, routine medical care, medical insurance, and internet access.

Travel costs are not included in the course fee and remain the participant's responsibility.

However, a free shuttle service between Geneva and Turin is available for interested participants:

• Outbound — Departs Geneva (ILO offices), Sunday, 14:00
• Return — Departs ITCILO, Wednesday, 18:00

For booking and further information on the shuttle service, please contact f.tirone@itcilo.org.

• Pricing — 2027 prices have not yet been published. As a reference, the 2026 edition of this course was priced at €2,500. A similar amount, with possible minor adjustments, can be expected for 2027 — final pricing will be confirmed on this page soon.
• Language — The entire training programme is conducted in English. A good command of the language is required.
• Available places — Places are strictly limited to 30 participants.
• How to apply —  Click Apply Now and complete the online form. Registration is confirmed on a first-come-first-served basis, upon receipt of the completed application and a sponsorship letter from the employing organization covering course fees.
• Payment and cancellation — The total fee must be paid in advance. To withdraw, notify the Centre in writing at least 14 days before the course start date. See the full payment and cancellation policy.

The residential format is designed to foster genuine connection alongside the learning experience:

• Welcome cocktail — an opportunity to meet fellow participants and tutors as the course begins
• Guided tour and course dinner — an evening dedicated to discovering the beauty of the region together

Set against the timeless beauty of Turin, these moments turn learning into an experience to remember.