Managing employment disputes effectively in international organizations

Managing employment disputes effectively in international organizations

Managing employment disputes effectively in international organizations

18–20 March 2024
The course is available in English
Key features

Receive guidance from internationally renowned experts in conflict resolution within international organizations.


Share your experience with peers from other international organizations.


Brainstorm challenges and find solutions to common workplace concerns.

Introduction to the course

International organizations are under the obligation to offer their staff fair employment conditions and effective means of employment dispute resolution. This requirement is not only the direct consequence of the immunities enjoyed by international organizations, but it also reflects the aspiration of global organizations to attract and retain a talented and diverse workforce by offering a respectful and enabling workplace. While there is no magic formula for employment dispute resolution in international organizations, there are best practices in preventing and managing conflict effectively.

Who attends this course?

The training course is intended for all staff involved in conflict prevention and resolution in international organizations, in particular HR and legal professionals, and managers.



The training course will be composed of six sessions covering the following topics:

  • Effective administrative decision-making
  • Effective review of staff grievances
  • Preventing and addressing harassment and sexual harassment
  • Misconduct investigations and disciplinary process
  • Special focus session: Performance management 
  • Alternative dispute resolution 



At the end of the training course, participants will be able to:

  • Understand the guiding principles of effective conflict prevention and management
  • Apply best practices in preventing and managing employment disputes
  • Improve relevant processes, practices, and frameworks within organizations

The training will start promptly at 9:00 on Monday 8 May will end at 17:00 on Wednesday 10 May. A social hour is scheduled for Sunday 7 May at 18:00. 


The cost of the three-day workshop is €2,245 including full board accommodation at the ITCILO campus. The price does not include travel costs.

A free shuttle service leaving Geneva on Sunday 7 May afternoon and returning on Wednesday 10 May evening is offered to interested participants.


To apply, please fill in the on-line application form available here:

Registration will be confirmed on a first-come-first-served basis, upon receipt of the completed on-line application form and a sponsorship letter from the employing organization regarding the coverage of course fees.

Attendance is limited to 30 participants.

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