Managing Employment Disputes Effectively in International Organizations
Image © Alice Lotti
Managing Employment Disputes Effectively in International Organizations
Develop the skills to prevent, manage and resolve employment disputes in international organizations
10–12 mai 2027
Le cours est disponible en English
A practice-oriented course for HR, legal and management professionals in international organizations, covering informal resolution, fair administrative decision-making, and sound handling of staff conduct issues.
Key features
EXPERT SPEAKERS
Receive guidance from internationally renowned experts in conflict resolution within international organizations.
PEER LEARNING
Share your experience with peers from other international organizations.
PARTICIPATORY APPROACH
Brainstorm challenges and find solutions to common workplace concerns.
Présentation du cours
International organizations are under the obligation to offer their staff fair employment conditions and effective means of employment dispute resolution. This requirement is not only the direct consequence of the immunities enjoyed by international organizations, but it also reflects the aspiration of global organizations to attract and retain a talented and diverse workforce by offering a respectful and enabling workplace. While there is no magic formula for employment dispute resolution in international organizations, there are best practices for preventing and managing conflict effectively.
Groupes cibles
The training course is intended for all staff involved in conflict prevention and resolution in international organizations, in particular HR and legal professionals, staff of peer review bodies, and managers.
What topics will this course cover?
The workshop is structured around three core themes, with each day dedicated to a key dimension of managing employment disputes effectively in international organizations.
Day 1 – Making informal resolution count
Exploring how informal mechanisms can prevent escalation, resolve conflict early and foster a respectful workplace culture.
Day 2 – Getting decisions right – and reviewing them well
Strengthening administrative decision-making and internal review processes to ensure fairness, transparency and consistency with applicable legal frameworks.
Day 3 – Addressing staff conduct issues
Designing and implementing sound approaches to prevention, investigation and disciplinary action, grounded in due process and proportionality.
Together, these three pillars provide participants with a comprehensive and practical framework for preventing, managing and resolving employment disputes within international organizations.
What will you learn?
By the end of the training, participants will be able to:
- Identify and apply the core principles that underpin effective conflict prevention and dispute
- Integrate best practices into decision-making and day-to-day management of employment disputes in international organizations
- Assess and strengthen internal processes, policies and institutional frameworks to promote trust, fairness and consistency
Why Join This Course?
- Practice-oriented learning — A focused, three-day format built around real institutional challenges in conflict prevention, decision-making and staff conduct.
- Cross-functional relevance — Designed for HR, legal, and management professionals working across different international organizations, enabling cross-institutional learning.
- Strengthen institutional frameworks — Leave with practical tools to assess and improve your own organization's dispute prevention, review and disciplinary processes.
- Turin campus experience — Full-board residential format at the ITCILO campus, with a free Geneva–Turin shuttle service for added convenience.
Language
The entire training program will be conducted in English. Therefore, a good command of this language is required.
Registration
To apply, please click on the "Apply now" button and fill out the online form.
Attendance is limited to 30 participants.
Registration will be confirmed on a first-come-first-served basis, upon receipt of the completed online application form and a sponsorship letter from the employing organization, covering the course fees.
Participants must notify the Centre at least 14 days before the course start date if they wish to withdraw. Please consult the ITCILO Payment and Cancellation Policy for detailed information.
Accommodation and transportation
The course fee includes full board accommodation at the ITCILO campus, routine medical care, medical insurance, and internet access. Travel costs to and from the course venue, passport and visa fees, and airport taxes are not included.
A free shuttle service Geneva-Turin will be available for interested participants. The shuttle
will leave Geneva on Sunday 10 May afternoon and return on Wednesday 13 May in the evening.
Your Questions, Answered
Do I need prior experience in dispute resolution or HR to attend this course?
The course is designed for professionals already working in roles connected to employment relations, HR, legal advice, internal review, or staff conduct matters within international organizations.
What does the course fee include, and what is not covered?
The course fee includes full-board accommodation at the ITCILO campus in Turin, routine medical care, medical insurance, and internet access. It does not cover travel costs to and from Turin, passport and visa fees, or airport taxes.
What happens if I need to withdraw after registering?
Participants must notify the Centre at least 14 days before the course start date if they wish to withdraw. Cancellation penalties may apply — see the full Payment and Cancellation Policy for details.
Will I receive a certificate at the end of the course?
Yes. Participants who successfully complete the course receive an ITCILO Certificate of Participation. Learn more about ITCILO digital credentials.
Start learning about this topic
Begin your journey in resolving employment disputes in international organizations by exploring the recommended publication "Best practices in resolving employment disputes in international organizations"
To gain a broader understanding of the frameworks and policies that guide labour relations, social dialogue, and governance in international organizations, explore the work of the ILO GOVLAB Branch: Social Dialogue, Labour Relations, and Governance – ILO GOVLAB
Ready to join the next session?
10–12 May 2027 · Turin, Italy · Face-to-face · Limited to 30 places
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