E-Learning on Administrative Solutions for Coverage Extension

E-Learning on Administrative Solutions for Coverage Extension

E-Learning on Administrative Solutions for Coverage Extension

1 Junio–10 Julio 2020
El curso está disponible en English

Extending coverage of social protection is one of the greatest challenges facing social security institutions across the globe. Participants of this course will draw on international best-practice guidelines to identify administrative solutions to improve access to contributory social security programmes for populations that are difficult to cover. This is one of seven courses run in partnership with the International Social Security Association (ISSA) offered in an innovative e-learning format from 2020.

This highly specialized course enables you to join a virtual global network of social security practitioners flexibly and without needing to travel. 

Key features

Integrated e-learning


Learning begins at own pace, continues through high-quality, engaging "real time" sessions and ends with an individual assignment


Critical insights from professionals of ISSA member organizations

Presentación del curso

This E-Learning course will focus on the crucial elements of the administrative solutions for extending coverage, which are central components to the financial sustainability, extension and viability of a social security system. The ISSA guidelines on administrative solutions for extending coverage respond to a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues, and governance beyond operations.

¿Quiénes participan en este curso?

The course is designed for social security professionals of ISSA member organizations. Participants should hold positions directly related to the design and implementation of administrative solutions for extending the coverage of social security systems. Course learning materials and tuition will be offered online in English. The following requirements are therefore essential to participate in this course: - The ability to use and access a computer with internet - Working knowledge of written English

What will I learn?

This course uses the ISSA Guidelines on Administrative Solutions for Extending Coverage as a framework for assessing challenges and identifying innovations.

  • Creating an enabling environment: understanding the role of the authorities; how to extend coverage and identify gaps
  • Institutional readiness: formulating a social security extension plan and understanding the needs of difficult-to cover groups
  • Cost-effective registration systems to reach out to difficult-to-cover groups
  • Increasing awareness and reaching out: main components of a communication strategy; how to build trust with the target population
  • Contribution collection and compliance: establishing contribution rates and frequency; building a compliance strategy
  • Delivering services and benefits: formulating a citizen-centred service delivery plan; electronic payment and service delivery; coordination and portability
What will I be able to do?
  • Understand core approaches to extend coverage of social security programmes based on international best practice
  • Identify roles and responsibilities of social security professionals in the field of extending the coverage of social security
  • Utilise the ISSA Guidelines as a framework for implementing administrative solutions to extend of coverage
  • Develop country-tailored innovations drawing on experience from other countries
Why should I join?

This new e-learning course is designed specifically for social security professionals from ISSA member organizations.

  • ISSA-accredited experts with decades of international experience in social security administration
  • Join and interact online with a global network of professionals from other ISSA member organisations to share learning and best practices
  • This new e-learning course consists of a blend of online resources on good practices and case studies, 'real time' interactive sessions led by highly experienced trainers, individual and collaborative group exercises using our eCampus platform
  • Successful candidates receive an ITCILO Certificate of Achievement

The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 1 June to 10 July 2020, for an estimated total of 60 learning hours.

The course is broken down into three phases:

  • Pre-course learning: Flexible (asynchronous) self-guided online learning on eCampus and an end of phase assessment
  • Real time' learning: Live interactive sessions and engaging video presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and online technical forums on eCampus 
  • End of course assignment: Individual assignment applying ISSA Guidelines to the participants’ organisation. Participants who successfully complete all assessments and the final assignment will receive a Certificate of Achievement.

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