ISSA GUIDELINES, KNOWLEDGE-SHARING AND INNOVATION
This course will focus on the crucial aspects of contribution collection and compliance, which are central to the financial sustainability, extension and viability of social security systems. The ISSA Guidelines provide guidance on a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues and governance beyond operations. The training will provide an in-depth analysis and understanding of the Guidelines, covering seven key topics: governance, strategy, operational processes, fraud control, coordination with outside organizations, fostering awareness, and programme maturity and evaluation.
This course is designed for social security professionals from ISSA member institutions. Participants should hold positions directly related to the design, implementation or reform of a social security system in the area of contribution collection and compliance. Course learning materials and tuition will be offered online in English. The following requirements are therefore essential for participation in this course: the ability to use and access a computer with internet connectivity; a working knowledge of written English.
This course uses the updated ISSA Guidelines on Compliance and Contribution Collection as a framework for assessing challenges and identifying innovations.
The course consists of 60 total hours of learning, broken up into three phases.
This course is part of a Diploma programme. To achieve the Diploma, successful candidates must complete four courses within a five-year period and undertake a capstone assessment.