This course is one of ten eligible courses for the Diploma For Social Protection Managers. To achieve the Diploma, successful candidates must complete four out of ten courses within a five year period and undertake a capstone assessment.
This course will focus on the crucial aspects of contribution collection and compliance, which are central to the financial sustainability, extension and viability of social security systems. The ISSA Guidelines provide guidance on a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues and governance beyond operations. The training will provide an in-depth analysis and understanding of the Guidelines, covering seven key topics: governance, strategy, operational processes, fraud control, coordination with outside organizations, fostering awareness, and programme maturity and evaluation.
This course uses the recently updated ISSA Guidelines on Compliance and Contribution Collection as a framework for assessing challenges and identifying innovations.
The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 3 May to 11 June 2021, for an estimated total of 60 learning hours. The course is broken down into three phases.