E-Learning on Contribution Collection and Compliance

E-Learning on Contribution Collection and Compliance

E-Learning on Contribution Collection and Compliance

2 Maggio–10 Giugno 2022
Il corso è disponibile in English

This course is one of ten eligible courses for the Diploma For Social Protection Managers. To achieve the Diploma, successful candidates must complete four out of ten courses within a five year period and undertake a capstone assessment.

What will I learn?

This course uses the recently updated ISSA Guidelines on Compliance and Contribution Collection as a framework for assessing challenges and identifying innovations.

  • Governance and strategy: principles, frameworks and organizational structures
  • Compliance risk management: goals, improving voluntary compliance and extending coverage to difficult contribution groups
  • Operational Processes: developing an operation process model; roles and responsibilities
  • ICT environment and tools: introduction to ICT services, importance of E-services for voluntary compliance and benefits of data exchange with other organizations
  • Fraud, evasion and error: role of ICT to detect fraud, evasion and error; benefits of data exchange; co-operation with external organizations
  • Continuous improvement and fostering system maturity: importance of a culture of awareness; concepts of a maturity model and continuous improvement plan.
What will I be able to do?
  • Understand core approaches to improving contribution collection and compliance based on international best practice
  • Identify roles and responsibilities of social security professionals in the governance and management of collecting contributions and enforcing compliance
  • Utilise the ISSA Guidelines as a framework for improved efficiency and effectiveness of contributions collection and compliance
  • Develop country-tailored innovations drawing on experience from other countries.
Why should I join?
  • ISSA-accredited experts with decades of international experience in social security administration
  • Join and interact online with a global network of professionals from other ISSA member organizations to share learning and best practices
  • This new e-learning course consists of a blend of online resources on good practices and case studies, “real time” interactive sessions led by highly experienced trainers, individual and collaborative group exercises using our eCampus platform
  • Successful candidates receive an ITCILO Certificate of Achievement
How?

The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 2 May – 10 June 2022, for an estimated total of 60 learning hours. The course is broken down into three phases.

  • Pre-course learning: Flexible (asynchronous) self-guided online learning on eCampus and an end of phase assessment.
  • “Real time” learning: Live interactive sessions and engaging video presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and online technical forums on eCampus.
  • End of course assignment: Individual assignment applying ISSA Guidelines to the participants organization. Participants who successfully complete all assessments and the final assignment will receive a Certificate of Achievement.