Services
Services
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Member services are a key driver of value and engagement in EBMOs. Offering tailored, relevant, and high-impact services helps build loyalty and ensures your organization remains responsive and competitive. In this section, you’ll find resources to assess service performance, design innovative offerings, and align services with member needs. Training presentations, reference guides, and expert-led videos will support your efforts to deliver meaningful value.
Reference guides
Have a look at our "hands-on" guides for Effective Employers' and Business Member Organizations on Service development and delivery.
- Services by Employers’ Organizations A strategic approach to service development
- Services by Employers’ Organizations Understanding challenges and opportunities An overview of services in the field of industrial relations and human resources management
- Services by Employers’ Organizations A global overview of services in the field of labour law
Training Presentations
Feel free to download our ready-made, customizable presentation.
Additional tools
Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding value-added services for members.
- Survey - Members’ needs assessment