Small Words, Big Impact: Understanding and Addressing Microaggressions

Microaggressions
Cover image © Adobe Stock / Rudzhan Nagiev

Small Words, Big Impact: Understanding and Addressing Microaggressions

Tailor-made

O curso está disponível em English, Français
Overview

Subtle, everyday slights — known as microaggressions — can erode trust, inclusion, and well-being within organizations.

The Understanding and Addressing Microaggressions training equips participants to identify, address, and minimize microaggressions in workplace interactions, contributing to a more respectful and inclusive environment.

This tailor-made course is available upon request and may be customized for local, national, and international organizations. Contact us to learn more.

Key features
TAILORED TO YOU

This training is co-designed with your organization, ensuring that real-life workplace challenges around microaggressions and inclusion are addressed in a way that is relevant and practical.

EXPERIENTIAL AND PARTICIPATORY

The training uses dynamic methods such as role-playing, perspective-taking exercises, and Forum Theatre to engage participants emotionally and behaviorally, moving beyond theory into real-world action.

FLEXIBLE DELIVERY

Available in both online and face-to-face formats, this course is designed to fit your team's schedule while ensuring deep, interactive learning.

Target Audience

Professionals, teams, and managers who want to improve interactions in the workplace and increase their awareness of the impact of their behaviour, and the behaviour of others.

Learning Objectives

By the end of this training, participants will:

  • Define and recognize different forms of microaggressions.
  • Understand the role of unconscious bias in everyday workplace behaviors.
  • Reflect on the emotional and psychological impacts of microaggressions.
  • Discover techniques to minimize the occurrence of microaggressions in everyday interactions.
  • Develop skills to respond effectively when encountering or witnessing microaggressive behaviours
Training Approach

The training prioritizes experiential and behavioral learning through:

  • Role-playing real-life situations and interactions.
  • Perspective-taking exercises to foster cognitive empathy.
  • Interactive activities using Forum Theatre techniques.

Forum Theatre is a participatory method where participants engage with staged scenarios and are invited to intervene, proposing alternative actions or dialogue to address the issues presented. This approach allows participants to explore multiple perspectives, rehearse effective responses, and co-create solutions in a safe, collaborative environment.

Structure and Methodology
  • Available both online (half-day format) and face-to-face (half-day or full-day format).
  • Pre-training survey to assess baseline knowledge.
  • Post-training knowledge assessment and feedback.
  • Highly participatory learning, including role plays and Forum Theatre.
  • Final training report with outcomes and recommendations.

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