Employers' and Business Member Organizations training guides

Employers’ organizations

Employers' and Business Member Organizations training guides

Employers' and Business Member Organizations training guides

One of the central roles of the Programme for Employers' Activities is providing capacity-building support for ILO employers’ constituents in the area of management of Employers’ and Business Member Organizations.

In this context the key reference material so far has been The Effective Employers’ Organizations package, a series of Guides produced in 2006 for the Bureau for Employers Activities by faculty members of the University of Geneva International Organizations MBA. This set of guides has been extensively distributed, read and used.

Since mid-2016 our Programme has been working to renew this package to reflect changes in the ways business is representing business and to showcase newer best practices.

The new Effective Employers’ and Business Member Organizations’ package has a completely different format and is not based anymore only on static guides. The “backbone” of the package is this online platform. 

The platform is structured around 5 key thematic areas:

Thematic areas

For each thematic area, different training aids are available:

  • Newly developed reference guides
  • A set of PPT presentations ready to use for training purposes. The PPT draws from the 10-year experience of ACTEMP Turin Team in delivering training session on EBMOs management in 5 continents
  • Practical checklists
  • A Set of videos showcasing best practices from employers’ and business organizations all around the world or short excerpts of “lessons” from key note speakers.
  • Additional useful tools.

This platform is a “living laboratory”: if you have good and innovative practices to share, please contact us. We count on you to keep enriching and updating the material and support Employers’ and Business Member Organizations in becoming more and more relevant and effective.  

Governance

Good governance is crucial for Employers' and Business Member Organizations. As voluntary, membership-based organizations, the principles of independence, clarity, and transparency must be adhered to without exception. As the voice for business in a country, EBMOs must lead by example.

Guide

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Good Governance

Good Governance. Designing and implementing sound governance practices in Employers’ and Business

Customizable presentations

Feel free to download our ready-made, customizable presentation on Good Governance:  

Videos

Checklist

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs governance practices and to make sure you keep on track in each element contributing to the organizations' success 

Additional tools

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Good Governance

Lobbying and advocacy

Advocacy is the art of persuasion and influence underpinned by the science of robust, evidence-based policy positions. Advocating for a business environment conductive to enterprises creation and development is the core function of any EBMO. The key to effective advocacy is knowing what you stand for, what you want to achieve, who you will need to convince, and how you will go about it. 

Guide

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Lobbying and Advocacy 

Customizable presentations

Feel free to download our ready-made, customizable presentations on Lobbying and Advocacy: 

Checklist

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs management practices and to make sure you keep on track in each element contributing to the organizations' success

Videos

Additional tools

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Lobbying and Advocacy.

  • Feel free to download our working guide on strategic communication based on research and evidence for more effective advocacy of Employers' and Business Member Organizations (drafted in 2017)
  • Feel free to download the presentation on Political Analysis for Professionals of Employers and Business Members Organizations. The following tools are presented: Political Map, List of Actors and Inventory of Their Resources, Analysis of Political Forces, Process Map of Politics, Micro Matrix for Political Decisions, Decision Tree
  • Have a look on our eLearning module on Lobbying and Advocacy. This module proposes a step-by-step approach to developing a Lobbying and Advocacy strategy in the Employers' and Business Member Organization. It takes approx. 1 hour to complete the module. Free registration in ITCILO e-campus platform is needed to access the e-module English - French - Spanish
  • The ILO has devised an assessment tool, Enabling Environment for Sustainable Enterprises (EESE), as a basis for providing evidence-based recommendations on how to improve the business-enabling environment. This tool focuses on the political, economic, social and environmental aspects of doing business: eese-toolkit

Get some hints on lobbying and advocacy by watching this excerpt of lesson given by Mr O'Reilly, former CEO of Business New Zealand, during the Master Training on the effective Business Member Organization, Turin 2016  

Membership developmentMembers are the key asset of Employers' and Business Member Organizations. Members provide resources and guarantee representativeness. Members are customers, but also owners of EBMOs. Membership is power. How to retain members? How to attract new ones? Recipes from all over the world. 

Guide

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Membership Development (the guide is under preparation and will be available by the end of December, 2018 - for the time being you can access our first draft). 

Customizable presentation

Feel free to download our ready-made, customizable presentation on Membership Development:

Checklist

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs management practices and to make sure you keep on track in each element contributing to the organizations' success

Videos

Additional tools

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Membership Development.

  • Feel free to download our template of Members' Satisfaction and Needs Assessment Surveys. The template is largely based on the satisfaction surveys regularly run by the Steel and Engineering Industries Federation of Southern Africa (SEIFSA) (prepared in 2017)
  • A brilliant example of an impactful EBMO brochure - Irish Business and Employers Confederation, October 2016
  • Electronic version of Ghana Employers Association Membership Pack - The pack is given on hard copies to all new members to get a clear overview on the main services of the Association
  • Three examples of Membership Application Forms. Federation of Kenya Employers, 2016Uganda Federation of Employers 2017

 

CommunicationEmployers' and Business Member Organizations speak on behalf of its members, and therefore businesses, vis-à-vis public authorities, trade unions, the media, academia, civil society and non-governmental organizations. EBMOs express opinions, negotiate bills, conduct studies and take joint initiatives with other organizations. It is therefore clear that EBMOs are first and foremost a business ... a communication business!

Guide

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Communication 

Customizable presentation

Feel free to download our ready-made, customizable presentation on Communication

Checklist

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs communication practices and to make sure you keep on track in each element contributing to the organizations' success 

Videos

Additional tools

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Communication.

  • Feel free to download our working guide on strategic communication based on research and evidence for more effective advocacy of Employers' and Business Member Organizations (drafted in 2017)
  • Social Media has changed the ways of communication. It is a potential game-changer in the way Employer's and Business Member Organizations deliver campaigns, engage with their members and implement communication strategies. Feel free to download our guide on Making Sense of Social Media (prepared in 2016)
  • Using existing mobile technologies, Employers and Business Member Organizations can improve the way they engage with their members. Have a look on our eLearning module regarding Engagement with Members Through Mobile Technology (free registration in ITCILO e-campus is needed to access the e-module).
  • Try our Website Usability Checklist to verify if your EBMO website pass the quality control

servicesDelivering quality services for members is one of the key value-added of Employers' and Business Member Organizations. By providing services EBMOs help members-companies to cut transaction costs, optimize regulatory compliance and overall improve their performance, thus contributing to sustainability and growth of business. From the institutional perspective, it is an essential strategy to retain existing members and attract new ones leading to greater representativeness and influence. 

Guide

Have a look at our "hands-on" guide for Effective Employers' and Business Member Organizations on Services 

Customizable presentation

Feel free to download our ready-made, customizable presentation on Services

Checklist

During your strategic reviews exercises, go through our practical checklist to compare the status of your organization versus the best EBMOs management practices and to make sure you keep on track in each element contributing to the organizations' success

Videos

Additional Tools

Our Additional Tools section is developed to further support Employers' and Business Member Organizations in becoming more and more relevant and effective by providing useful materials, documents and templates regarding Services.

  • Have a look on our eLearning module on Services Development. This module proposes a step-by-step approach to developing a services strategy in the Employers' and Business Member Organization. It takes approx. 1h30 to complete the module. The module is available in English, French and Spanish (free registration in ITCILO e-campus platform is needed to access the e-module).
  • Feel free to download our guide on the Effective Employers' and Business Member Organizations on Services, "An overview of services in the field of industrial relations and human resources management" (published in 2012)
  • Feel free to download our guide on the Effective Employers' and Business Member Organizations on Services, "A global overview of services in the field of labour law" (published in 2012)