ICT is an indispensable enabler of effective social security systems, but can also be a critical factor when things go wrong. This course draws on international best-practice guidelines to explore approaches to strengthen implementation, reform and governance of the ICT aspects of social security systems. This is one of seven courses run in partnership with the International Social Security Association (ISSA) offered in an innovative e-learning format from 2020.
This highly specialized course enables you to join a virtual global network of social security practitioners flexibly and without needing to travel.
Learning begins at own pace, continues through high-quality, engaging "real time" sessions and ends with an individual assignment
Critical insights from professionals of ISSA member organizations
Information and Communication Technology (ICT) is a crucial component of social security systems, contributing to their quality and performance. This course is designed to develop the capacities of social protection professionals in the implementation, reform and governance of the ICT aspects of social security systems. The principal aim will be to impart the skills required to find practical solutions for social security systems by using ICT. The focus will be on two main areas of the ISSA Guidelines on ICT: (1) governance and management, and (2) key technologies.
The course is designed for social security professionals of ISSA member organizations. Participants should hold positions directly related to the design and implementation of social security systems in the area of ICT and who are interested in applying ICT to improve the quality and performance of social security systems. Course learning materials and tuition will be offered online in English. The following requirements are therefore essential to participate in this course: - The ability to use and access a computer with internet - Working knowledge of written English
This course uses the recently updated ISSA Guidelines on Information and Communication Technology as a framework for assessing challenges and identifying innovations.
This new e-learning course is designed specifically for social security professionals from ISSA member organizations.
The course consists of a number of online modules offered through the eCampus online platform to be completed over a period of six weeks from 1 June to 10 July 2020, for an estimated total of 60 learning hours.
The course is broken down into three phases: