The promotion of collective bargaining at all levels is key to productive, equitable and stable employment relations. While an enabling regulatory framework and other measures to promote collective bargaining are essential, the effectiveness of collective bargaining is often hampered by the poor negotiating skills of the bargaining parties. They may adopt a negotiating style that does not allow them to reach satisfactory outcomes. More often than not, the negotiating skills of the parties are confrontational and undermine trust, which is the foundation of sound labour relations. The Freedom of Association and Protection of the Right to Organise Convention, 1948 (No. 87) and the Right to Organise and Collective Bargaining Convention, 1949 (No. 98) lay the basis for democratic and stable labour relations. The importance of promoting collective bargaining is enshrined in the Collective Bargaining Convention, 1981 (No. 154) and its accompanying Recommendation (No. 163). The skills, knowledge and capacity of those representing employers and workers' organizations are critical in preventing labour disputes and achieving outcomes and agreements that meet the interests of all parties. Effective negotiating skills are not merely "common sense". They are acquired through a combination of training and experience. The ITCILO courses on negotiating skills provide those involved in negotiations with first-hand knowledge and practice of the relevant skills and techniques. This course aims to develop participants' negotiating skills and therefore improve their capacity to reach satisfactory outcomes for their organizations. It will to develop participants' knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiating to a style that allows mutual gains and strengthens the relationships among parties.
Employers' and workers' representatives; industrial relations experts and practitioners; anyone interested in developing his/her negotiating skills in areas related to the world of work.