Digital Skills and AI Tools for Programme Delivery
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Online
Digital Skills and AI Tools for Programme Delivery
19 octobre–4 décembre 2026
Le cours est disponible en English
Présentation du cours
In today's fast-paced work environment, professionals in governments, UN agencies, and the development sector face increasing pressure to deliver results efficiently while navigating complex programmes and limited resources. Much of this challenge lies in managing the day-to-day tasks that keep programmes running - from coordinating information and collaborating across teams to tracking progress and communicating with stakeholders. This tutor-guided online course introduces participants to a range of practical digital tools and smart solutions designed to make everyday work easier, faster, and more effective. By exploring applications that support organization, collaboration, information management, and reporting, participants will learn how to simplify routine workflows and unlock more time for strategic and value-adding activities. Through hands-on exercises, real-world examples, and peer exchange, participants will gain the confidence to integrate digital tools into their daily programme work. By the end of the course, they will not only understand the potential of these technologies but will also leave with a tailored toolkit and actionable strategies to work smarter every day in programme delivery.
Groupes cibles
This course is designed for professionals working in programme delivery across governments, UN agencies, and the wider development sector who want to make their day-to-day tasks more efficient through digital tools. It is particularly relevant for programme managers, coordinators, administrative staff, and technical specialists who regularly deal with planning, collaboration, reporting, or information management. Whether leading a team or supporting programme operations, participants will benefit from practical skills that simplify workflows and enhance productivity in their everyday work.
What topics does this course cover?
Understanding digital transformation and its impact on programme delivery
- Strengthening soft skills critical to the digital workplace
- Drafting, reviewing, and managing programme plans, reports, and documents more effectively
- Supporting collaboration and team workflows in hybrid and remote teams
- Managing information and data with digital tools for greater consistency and efficiency
- Organising work, prioritising tasks, and maintaining balance in high-paced environments
- Navigating ethics, cybersecurity, and the responsible use of AI
The course is organised in a modular way, allowing participants to progressively build digital confidence and apply new skills in real work situations. Each module combines practical strategies with hands-on use of digital and AI tools, with artificial intelligence serving as a transversal theme throughout the course. Content is practical, hands-on, and adaptable to different professional contexts.
Why should I join?
Digital transformation is reshaping how organizations deliver programmes, manage teams, and serve their beneficiaries, constituents, and communities. To thrive in this new reality, staff need more than knowledge — they need the confidence to use digital and AI tools strategically, in ways that strengthen both their own performance and their organization’s capacity.
What makes this course different?
- Developed with digital transformation and organizational development specialists, alongside international development experts.
- Rooted in your real organizational context — you bring your job role and responsibilities into the course, making the learning directly relevant.
- Practical, hands-on exploration of digital and AI tools, aligned with the latest trends in remote work and digital collaboration.
- Ongoing personalised feedback and expert guidance, plus peer learning with colleagues from around the world.
- A professional certificate confirming your digital readiness and applied skills upon completion.
- Continued value: you’ll retain access to the platform and resources even after the course ends.
By joining, you’re not only building your own digital fluency — you’re positioning yourself as a driver of organizational development and transformation in your institution.
