Learn, unlearn, re-learn: reinterpret pedagogical concepts for the 21st Century classroom
Take an active role: experience the training cycle through a competencybased approach
Do it differently: active learning methods, digital engagement tools, gamified approaches, creative thinking
Take it to the next level: demonstrate knowledge and skills in applying core trainer’s competencies
Organizations must continuously adapt to external shifts while building their internal capacity for change. Effective change management provides structure, communication and employee involvement, helping organizations strengthen resilience, encourage innovation and sustain performance. This tutor-based online certification programme provides a step-by-step guide through the change-management process, from understanding prominent theories and success factors to developing a practical change-management plan tailored to the participant's own context.
The programme is designed for professionals involved in institutional capacity building and organizational development, including those who lead, facilitate or advise change initiatives. It is particularly relevant to international development agencies, public institutions, civil-society organizations, NGOs and private-sector organizations engaged in organizational transformation.
This course is delivered through distance learning and deployed on the ITCILO e-Campus. It frees you from the classroom and gives you the flexibility to complete the learning modules at your own pace, within the module and course timeframe, and to work on weekly assignments within your schedule. Furthermore:
Designed and delivered by experienced change management experts and practitioners, drawing on real-life cases from international organisations, governments, and public service institutions.
Builds on real-world examples from different countries, complemented by key reports from public sector reform initiatives.
Offers a hands-on learning approach through participants’ own case studies and practical change management tools applicable to real organisational contexts.
Provides individualized feedback and tutoring, while enabling participants to build an international and cross-sectoral professional network.
Ensures continued access to course materials and references on the ITCILO e-Campus.
Change management process and steps
Key constraints and success factors
Change management plan
Transformation vision
Change analysis
Stakeholder mapping and engagement
Adoption and sustainability measures
This course is designed to provide comprehensive support for your learning journey. It includes eight self-paced modules, as well as knowledge tests, weekly individual assignments, case studies and a debate forum to foster group discussion among participants from diverse organizational backgrounds. The estimated required effort is of 7 hours per week.
Furthermore, an expert tutor will provide you with individual feedback on your work, and a synchronous learning space will be created during the weekly online events, which last approximately 60 minutes. We believe that this combination of self-paced modules, interactive activities, and individual support/coaching will help you to gain practical competencies to design, manage and implement change within international organizations, public administrations, and other complex institutional settings.
In addition, weekly live online webinars (approximately 60 minutes each) provide a synchronous learning space for discussion, clarification, and collective reflection. This blended approach – combining self-paced modules, interactive activities, and individualized support – enables participants to develop practical leadership competencies that can be directly applied within their professional contexts.