Managing Change for Sustainable Transformation: People, Processes, and Performance
Online
Managing Change for Sustainable Transformation: People, Processes, and Performance
30 Março–22 Maio 2026
O curso está disponível em English
Key features
LATEST TRENDS
Learn, unlearn, re-learn: reinterpret pedagogical concepts for the 21st Century classroom
PARTICIPATION
Take an active role: experience the training cycle through a competencybased approach
INNOVATION
Do it differently: active learning methods, digital engagement tools, gamified approaches, creative thinking
PROJECT-BASED
Take it to the next level: demonstrate knowledge and skills in applying core trainer’s competencies
Apresentação do curso
In today's rapidly evolving global landscape, organizations in the public, UN, and development sectors must continuously adapt to shifting priorities, disruptive technologies, and complex crises. Building a capacity for effective change management is no longer optional - it is essential for delivering impact, sustaining performance, and ensuring resilience in times of uncertainty. This tutor-guided online certification programme equips participants with a structured, step-by-step approach to managing change and transformation. Through a mix of theory and applied practice, participants will explore the full change management process: from creating a compelling vision and conducting stakeholder analysis, to developing a robust change management plan, overcoming barriers, and embedding sustainability measures. The course emphasizes people, processes, and performance as the foundation for successful transformation. By engaging with real-world tools and developing a personalized change management plan, participants will leave with both the knowledge and the practical skillset needed to lead and sustain change in their own organizational contexts - whether in government institutions, international organizations, or the broader development sector.
Perfil dos participantes
This course is designed for professionals who are leading, facilitating, or supporting change initiatives in the public, UN, and development sectors. It is particularly relevant for programme managers, policy advisors, team leaders, and technical specialists engaged in institutional capacity building, reform processes, or organizational transformation. Drawing on scenarios from governments, international development agencies, NGOs, and civil society organizations, the course speaks to those who must design and implement change management strategies that deliver sustainable results. Participants will benefit whether they are steering large-scale reforms, coordinating cross-sector programmes, or seeking to strengthen adoption and engagement within their teams. By focusing on people, processes, and performance, the course addresses the holistic nature of change management - enabling participants to build resilience, secure stakeholder buy-in, and sustain impact across individual, team, and organizational levels.
Why should I join?
This course is delivered through distance learning and deployed on the ITCILO e-Campus. It frees you from the classroom and gives you the flexibility to complete the learning modules at your own pace, within the module and course timeframe, and to work on weekly assignments within your schedule. Furthermore:
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Designed and delivered by experienced change management experts and practitioners, drawing on real-life cases from international organisations, governments, and public service institutions.
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Builds on real-world examples from different countries, complemented by key reports from public sector reform initiatives.
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Offers a hands-on learning approach through participants’ own case studies and practical change management tools applicable to real organisational contexts.
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Provides individualized feedback and tutoring, while enabling participants to build an international and cross-sectoral professional network.
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Ensures continued access to course materials and references on the ITCILO e-Campus.
What topics does this course cover?
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Change management process and steps
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Key constraints and success factors
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Change management plan
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Transformation vision
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Change analysis
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Stakeholder mapping and engagement
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Adoption and sustainability measures
How will I learn?
This course is designed to provide comprehensive support for your learning journey. It includes eight self-paced modules, as well as knowledge tests, weekly individual assignments, case studies and a debate forum to foster group discussion among participants from diverse organizational backgrounds. The estimated required effort is of 7 hours per week.
Furthermore, an expert tutor will provide you with individual feedback on your work, and a synchronous learning space will be created during the weekly online events, which last approximately 60 minutes. We believe that this combination of self-paced modules, interactive activities, and individual support/coaching will help you to gain practical competencies to design, manage and implement change within international organizations, public administrations, and other complex institutional settings.
In addition, weekly live online webinars (approximately 60 minutes each) provide a synchronous learning space for discussion, clarification, and collective reflection. This blended approach – combining self-paced modules, interactive activities, and individualized support – enables participants to develop practical leadership competencies that can be directly applied within their professional contexts.
