Advancing Digital Transformation and Interoperability in Social Protection
Adobe Stock/Sanur
Advancing Digital Transformation and Interoperability in Social Protection
26–30 October 2026
The course is available in English
Key features
Share your knowledge
Connect with a global network of practitioners in an engaging learning environment.
Meet the experts
Learn from international subject experts and practitioners.
Move closer to obtaining a Diploma
This course is eligible for the Diploma for Social Protection Managers.
Introduction to the course
Digital transformation and interoperability are significantly reshaping social protection systems worldwide. As countries continue to modernize their social protection systems, digital transformation has become a key driver for improving the accessibility, efficiency and transparency of public services. This training course aims to strengthen the capacities of government officials and institutional partners to design, implement and govern inclusive, human-centered and interoperable digital social protection systems. The programme will explore practical approaches to digital transformation, including business process mapping, system architecture, data exchange and interoperability between institutions. It will also address institutional governance, strategic planning and cross-agency coordination required to successfully manage digital reforms. Through international experience and peer exchange, participants will enhance their ability to develop sustainable digital solutions that contribute to the progressive extension of social protection coverage.
Who attends this course?
- Policy advisors and decision-makers responsible for strategic oversight, policy development and ensuring alignment between national social protection goals and digital transformation efforts. - Government departments responsible for digital transformation, information systems and data management in the social sector - Technical specialists working in social protection institutions and agencies, involved in system design, data governance, interoperability and the implementation and maintenance of digital solutions. - Research institutes and policy units supporting the development and modernization of social protection systems
What will I learn?
By the end of this training, participants will be able to:
- Understand the core concepts of digital transformation and interoperability and how they apply to social protection systems.
- Apply rights-based and human-centered principles in the design of digital social protection services and solutions.
- Identify the essential building blocks of interoperable digital ecosystems, including legal and regulatory frameworks, governance structures, data management, digital infrastructure, system architecture and technical standards.
- Strengthen strategic leadership and management capabilities to plan, coordinate and operationalize digital transformation across institutions and sectors.
- Critically assess the risks, opportunities, ethical considerations and impacts of digital transformation in social protection.
- Leverage global insights and peer learning to contextualize international good practices and adapt them to national priorities and implementation realities.
How?
This intensive five-day, in-person training consists of 60 total hours of learning and offers a highly interactive learning experience through:
- Expert-led presentations and facilitator-led discussions.
- Practical exercises and case studies grounded in real-world challenges.
- Group activities designed to foster peer learning and collaboration.
- Action planning activities that enable participants to apply insights
directly to their professional contexts
Why should I join?
- Engage in an immersive, face-to-face learning experience designed to strengthen both your practical skills and strategic capabilities.
- Benefit from expert guidance and professional facilitation, while expanding your network through dynamic peer exchange and highly interactive sessions.
- Successful participants will receive a Certificate of Achievement, eligible for the Diploma for Social Protection Managers.
Campus Life
A community of people from around the world
- Three organizations from the United Nations system on campus.
- More than 300 training courses and activities in a stimulating international environment.
- Thousands of participants from all over the world.
Grab a campus bicycle and explore the city of Turin.
Located in a leafy park on the banks of the river Po, it’s a great place for study and collaboration. Experience innovative learning and training methods in modern classrooms equipped with simultaneous translation services.
Housing, dining and more
Comprising more than 280 private dormitories, the Turin Campus provides a broad range of services for course participants and partners, including a free-flow restaurant, travel agency, laundromat, post office, gym, medical services and a reception desk open 24/7.
Community engagement and diversity
Participants can enjoy social events organized by the Turin Centre as well as by their course facilitators. Whether on or off campus, people from different cultural backgrounds have the opportunity to listen to live music together, cook and share traditional foods, or team up to play games and network.
Join us
Submit your application or contact us for further information through the links available on this page. Please note that visa requirements may take longer than expected; act quickly to secure your participation in this unique event.
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