Throughout the expert-led presentations, practical case-studies, and group discussions, participants will cover a wide range of digital topics including:

• The fundamentals of digital governance and its cross-cutting role across multiple technical areas of expertise.
• Digital inclusion strategies, with a focus on solutions for low-connectivity environments and populations at risk of digital exclusion.
• Using data as a strategic asset through real-time dashboards, case-management, and evidence-based policy feedback loops.
• Leadership skills to drive digital change, foster innovation, and overcome resistance within institutions.
• International governance frameworks and institutional maturity models to successfully lead digital transformation initiatives.
• Ethical and legal safeguards for responsible adoption of disruptive technologies.
• Cutting-edge applications of artificial intelligence for predictive analytics, enhanced transparency, and a more efficient service delivery.

• Assess digital governance frameworks against global trends and benchmarks, country experiences, and international standards.
• Conduct institutional digital maturity assessments to identify institutional priorities.
• Apply priority approaches and innovations for improving the effectiveness and efficiency of digital systems, making use of well-established technologies.
• Analyse and interpret monitoring data with digital repositories, trend analysis, predictive analytics, and visualization tools.
• Leverage the use cases of emerging technologies such as AI, automation, internet of things and real-time monitoring.
• Understand the challenges and complexities of adopting new technologies in the public sector.
• Anticipate and manage institutional challenges in adopting new technologies.

The course will consist of a total of 60 learning hours, divided as follows:

• Online Phase (15 hours): Online learning combining self-guided modules on the e-Campus platform with live sessions and expert presentations covering the foundational concepts behind digital governance.
• Residential Phase (40 hours): 5-day intensive training at the ITCILO in Turin providing a deep dive into the most pressing digital challenges, trends, and emerging technologies applied in social protection.
• Post-Course Assignment (5 hours): Individual work to develop an applied project combining the learning outcomes of the course.

The workshop will be conducted in English, French and Spanish and participants are therefore expected to have a good command of any of these languages.

• Gain a practical toolbox for digital maturity assessment, learning about the main frameworks to determine concrete strategies moving forward.
• Tailor your learning experience choosing the elective courses that better suit your professional needs and interests.
• Learn from global experts and real-world case studies, benefiting from insights shared by leading practitioners driving digital transformation worldwide.
• Join a diverse network of senior professionals looking to adopt the latest technologies in their home countries.
• Strengthen your ability to responsibly apply new technologies like artificial intelligence into your institutional work.
• The course uses a mix of training methods: lectures, plenary discussions, good practices, electives, case studies, group work, and individual exercises.
• Successful participants will receive a Certificate of Achievement, eligible for an ITCILO Diploma.

The ILO promotes equality of opportunities and strongly encourages women’s applications.

To apply for this course, please click on the APPLY NOW button (on the top right corner of this page) and fill out the online form before the application deadline.

If your application is sponsored by your Institution, you will be required to attach a sponsorship letter, covering the course fees.

Applications will be reviewed through a standardized selection process. Successful candidates will be notified.

The total price of this training activity includes full board accommodation at the ITCILO campus, routine medical care, medical insurance, and use of computer and internet facilities. The listed prices do not include the cost of travel between the participant's home country and the course venue. Participants are responsible for holding a valid passport and obtaining the appropriate visa (Schengen). Listed prices do not include the costs of passports, visas, and airport taxes.

Payment can be processed by bank transfer or credit card through an electronic payment link. The total price of this training activity must be paid in advance by the participant or his/her sponsoring organization.

If an enrolled participant wishes or must withdraw from a course, they must notify the Centre, in writing, of their decision at least 14 days prior to the start date of the course. Cancellation of participation in regular courses will result in penalties. For more details on this matter, please check our payment and cancellation policy webpage.