Training for Platform Dispute Resolution Specialists and Compliance Officers Under the Digital Services Act (DSA)

Training for Platform Dispute Resolution Specialists and Compliance Officers Under the Digital Services Act (DSA) - (NEW)
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Training for Platform Dispute Resolution Specialists and Compliance Officers Under the Digital Services Act (DSA)

4–6 Febrero 2026
El curso está disponible en English
Presentación del curso

The growing digitalization of society, accelerated by the implementation of the EU Digital Services Act (DSA), has created a pressing need for qualified individuals to serve as independent decision-makers in out-of-court settings. Article 21 DSA introduces a new architecture of Out-of-court Online Dispute Settlement (ODS) bodies, which require robust, fair, and rights-based decision-making. The training initiative responds to this need by preparing a new generation of dispute resolution specialists, compliance officers and legal professionals with the skills, knowledge, and ethical awareness necessary to serve in the ODS ecosystem. By equipping participants to understand both the normative and technical frameworks of the DSA, and by offering hands-on scenario-based skills training, the programme directly supports the growth of a new generation of digital adjudicators, dispute resolution specialists and compliance officers, who will provide high-quality and rights-compliant dispute resolution under the DSA across jurisdictions. This activity is the result of a collaborative effort between ITCILO, the University of Turin and leading actors in the ODS ecosystem, such as User Rights and Adroit Legal. Together, we aim to foster a shared culture of principled digital adjudication.

¿Quiénes participan en este curso?

The course is conceived to any of the following groups: - Recent legal professionals, arbitrators, and civil society practitioners with a legal background; - Professionals interested in joining certified ODS bodies as decision-makers under Art. 21 of the DSA; - Attorneys specializing in platform regulation, online freedom of speech and law enforcement in the digital sphere; - Lawyers representing and advising platforms, platform users, ODS bodies and regulators on the DSA and particularly Art. 21; - Early-career dispute resolvers and regulatory professionals; - Civil society advocates engaged in platform accountability, content moderation, and access to justice.

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