Each year we run a series of courses on the key components of effective social security administration in collaboration with the International Social Security Association (ISSA). All seven courses  are eligible for the Diploma for Social Protection Managers.

The ITCILO offers a series of e-learning courses as well as residential courses. All courses are focused on key technical areas covered by the ISSA/ILO Guidelines. The ISSA/ILO Guidelines provide a framework for the courses and a solid ground to develop staff competencies on international professional standards in social security administration.

• To build capacity in ISSA member organizations to improve the administration of social security through the ISSA Guidelines.
• To equip participants with applied knowledge of international professional standards in social security.
• To support participants to develop skills related to the ISSA Guidelines, and apply the Guidelines in their own organization.
• To facilitate the formation of a network of practitioners with an understanding of the ISSA Guidelines.

The e-learning courses are designed to mirror the ISSA residential courses and they are entirely run online, offering a blend of e-Learning, e-collaboration and e-communication tools as well as e-tutoring by ISSA-accredited experts. These highly specialized courses enable you to join a virtual global network of social security practitioners flexibly and without the need to travel.

These courses are designed for managers, administrators, experts and staff working in ISSA member institutions who have a professional interest in one or more of the specific sets of Guidelines and who would like to develop their knowledge and competencies. All seven courses qualify for the Diploma for Social Protection Managers.

Please note that all learning materials and tuition are offered online in English. The following requirements are therefore essential to participate in the e-Learning courses:

• The ability to use and access a computer with internet
• Working knowledge of written English

Each course aims to provide participants with an overall understanding of the core areas and international professional standards of one set of ISSA/ILO Guidelines and to enable the application of these standards by ISSA member organizations.

The e-Learning courses consist of a number of modules offered through the E-Campus online platform. Each course is to be completed over a period of six weeks, for an estimated total of 60 learning hours.

Courses are broken down into three phases:

• Pre-course learning: Flexible (asynchronous) self-guided online learning on E-Campus and an end of phase assessment
• ‘Real time' learning: Live interactive sessions and engaging video presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and online technical forums on E-Campus
• End of course assignment: Individual assignment applying ISSA Guidelines to the participants’ organisation. Participants who successfully complete all assessments and the final assignment will receive a Certificate of Achievement.

Each e-Learning course on a set of ISSA Guidelines costs 900 EUR. This is payable in advance by the participant’s sponsoring organization.

Through its pivotal role in social security management, strong partnerships with other social security institutions and comprehensive technical cooperation projects around the world, the ISSA and the ITCILO are able to draw on a worldwide network of social security experts from its own staff, social security institutions, recognized universities and research institutes and senior consultants for both the residential and the online courses.

These courses are designed for managers, administrators, experts and staff working in ISSA member institutions who have a professional interest in one or more of the specific sets of Guidelines and who would like to develop their knowledge and competencies. All seven courses qualify for the Diploma for Social Protection Managers.

Each course involves up to 25 participants from ISSA member institutions.

Each course aims to provide participants with an overall understanding of the core areas and international professional standards of one set of ISSA/ILO Guidelines and to enable the application of these standards by ISSA member organizations.

Each training course is focused on one set of ISSA Guidelines. It is structured in three phases, to total around 60 hours of course work.

• Pre-training: Prior to the on-site training, participants complete a set of online activities related to the set of ISSA Guidelines.
• On-site training: Intensive and interactive training for groups of up to 25 participants with a trainer and an ISSA expert. The duration of the training course is five days.
• Post-training: Participants develop and submit an assignment which is assessed, and continue to exchange with other course participants. A certificate is awarded to the individual participant based on their participation in the pre- and the on-site training as well as satisfactory completion of the post-training assignment.

Each residential training course on a set of ISSA Guidelines costs 2285 EUR (1650 EUR for tuition + 635 EUR for subsistence), excluding international air travel and airport transfers. This is payable in advance by the participant’s sponsoring organization.

This covers: tuition fees; the use of training facilities and support services; training materials and books; accommodation and full board at the Centre’s campus; emergency medical care and insurance.