This course will focus on the crucial aspects of contribution collection and compliance, which are central to the financial sustainability, extension and viability of social security systems. The ISSA Guidelines provide guidance on a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues and governance beyond operations. The training will provide an in-depth analysis and understanding of the Guidelines, covering seven key topics: governance, strategy, operational processes, fraud control, coordination with outside organizations, fostering awareness, and programme maturity and evaluation.
This course is designed for social security professionals from ISSA member institutions. In particular, participants should hold positions directly related to the design, implementation or reform of a social security system in the area of contribution collection and compliance.