• Foundations of digital transformations, benefits and challenges
• Digital transformation and social security
• Business models and the schemes to adapt them to a digital world
• Big data and how they can be used as a strategic asset
• Digital transformation strategies, recent technological trends and developments
• Digital transformation, management and governance of social security institutions
• Your way to digital: how to transform your social security institution

• Define digital transformation, its core principles and elements
• Outline the importance of digital transformation and the use of digital technologies for social security institutions, their core principles and processes
• Illustrate processes and ways in which digital technologies and tools can improve the functioning of social security institutions
• Frame your digital transformation work  based on robust contextual evidence and problem analyses
• Analyse the system and organisation of social security institutions, assess their shortcomings and select ways in which digital transformation can improve them
• Apply the key steps of the digital transformation strategy to develop impactful strategies to consolidate existing digital transformation processes and build new ones

• Renowned experts with decades of international experience in management, business strategy, innovation and social security
• Join and interact online with a network of professionals from different backgrounds and organizations to share learning and best practices
• This e-learning course consists of a blend of online resources and case studies, ‘real time’ interactive sessions led by highly experienced trainers, individual and collaborative group exercises using our E-Campus platform
• Successful participants receive an ITCILO Certificate of Achievement.

To achieve the Diploma, successful candidates must complete four courses within a five-year period and undertake a capstone assessment.

Each week, participants will

• Join live sessions  focusing on specific topics)
• Consult engaging learning materials  on the course platform (self-paced)
• Share knowledge and experiences  through dedicated technical forums  (self-paced)
• Build their own proposal  on digital transformation and social security institutions

Participants should expect to dedicate a maximum of 10 hours to engaging in course activities each week.